Medical Front Office - Patient Service Specialist
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At a glance
Job overview
Select Medical is hiring a Medical Front Office - Patient Service Specialist. The Patient Service Specialist manages both the patient and business sides of the center, ensuring an exceptional experience from the front desk. This role involves greeting and registering patients, scheduling appointments, and handling financial aspects like co-pays and insurance. The specialist plays a crucial role in the overall patient care experience.
Key focus areas include Greet and register patients, Provide information about visits and next appointments, and Schedule patient appointments in person and via phone.
Successful candidates bring High School Diploma Or GED. Preferred (not required): Greet Patients, Register Patients, Schedule Patient Appointments, and Communication.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
Position: Patient Service Specialist
Location: 9 Pond Lane Concord MA 01742
Type of Employment: Full-time
Schedule: Weekdays, Monday through Friday, some evening hours
Compensation: $18.00 - $20.00/hour
When patients enter our outpatient physical therapy centers , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
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Start Strong : Our mentorship and orientation programs ensure a successful transition
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Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
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Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
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Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
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Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
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Schedule patient appointments in person and via phone
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Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
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Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum:
- High School Diploma or GED
Preferred:
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1 Year Front Desk experience
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Healthcare experience
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement
Equal Opportunity Employer/including Disabled/Veterans
Location : Location US-MA-Concord
Job ID 374596
Position Type Full Time
Experience (Years) 0
Category Administrative - Administrative Services
Company Select Physical Therapy
Min USD $18.00/Hr.
Max USD $20.00/Hr.
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