Patient Access Coordinator - Rockford and East Beltline
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At a glance
Job overview
Trinity Health is hiring a Patient Access Coordinator - Rockford and East Beltline. The Patient Access Coordinator assists the management team and support staff, reporting to registration and scheduling supervisors. The role involves learning new applications, communicating effectively, multitasking, and understanding billing, insurance, scheduling, medical terminology, and anatomy while supporting patient access functions.
Key focus areas include Provide input to evaluation process and develop action plans to correct behaviors, Design and build departmental policies and procedures with a global facility outlook, and Act as a resource, guide and support to management, peers and support staff.
Important skills include Learn And Adapt Quickly To New Applications, Excellent Communication Skills, Multi-Task, Read Physician Orders, Understanding Of Billing Processes, and Understanding Of Insurance Information.
Skills & qualifications
Skills
Qualifications
Full job description
Employment Type: Full time Shift: Day Shift
Description: Position Summary
Assists the management team and support staff. Reports directly to the Supervisor of Registration and Supervisor of Central Scheduling and Pre-Registration respectively.
Status: Full Time, 40 hours per week, days
What the Coordinator Patient Access will need
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Minimum – High School Diploma or equivalent
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Preferred – Associate's degree or equivalent experience in business or computer information systems
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Preferred – One year of experience in patient access or in another healthcare field
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Ability to learn and adapt quickly to new applications. Excellent communication skills, both written and oral. Ability to multi-task. Ability to read physician orders.
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Understanding of billing processes and insurance information, patient scheduling process, medical terminology and basic human anatomy. Problem solving skills.
What the Coordinator Patient Access will do
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Provides input to the evaluation process and development of Action Plans to correct behaviors.
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Under direction, designs and builds Departmental Policies and Procedures with a global facility outlook.
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Acts as a resource, guide and support to Management, peers and support staff.
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Provides input to the interviewing and hiring of staff.
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Identifies quality issues and participates in ongoing quality monitoring, data collection and analysis of Patient Access procedures. Develops and implements departmental and division goals.
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Complies with departmental Management chain of command.
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Attends educational workshops as directed by the Management Team.
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Cross-trained in areas of responsibility.
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Responsible for weekly schedules and covering of staff.
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Takes On-Call on a revolving basis with other Leadership from PA – responds to calls by phone and in person as the situation requires.
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Performs other related duties as assigned.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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