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Quality Resident Engineer

Lear Corporation

Louisville, KYFull-time$7.25/hrTracked 3w agoSeen in employer's feed 1w ago

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At a glance

Compensation
$7.25/hr
Location
Louisville, KY
Schedule
Full-time
Work Authorization
US work authorization required

Job overview

Lear Corporation is hiring a Quality Resident Engineer. Lear Corporation seeks a Quality Resident Engineer to serve as the interface between Lear plants and customers, ensuring proper communication, issue resolution, and customer satisfaction across pre‑production, launch, and production phases while supporting warranty and JD Power activities.

Key focus areas include Ensure proper communication and overall customer satisfaction, Link between the customer plants and Lear assembly plants, and Provide knowledge and expertise of customer processes to Lear personnel and vice versa.

Important skills include Customer Satisfaction, Issue Resolution, 8D, Wiring Harnesses, Automotive OEM Customer Interaction, and Harness Blueprints Interpretation. Preferred (not required): English and Spanish.

Skills & qualifications

RequiredNice to have

Skills

Customer SatisfactionIssue Resolution8DWiring HarnessesAutomotive OEM Customer InteractionHarness Blueprints InterpretationResponding to Sensitive InquiriesResponding to ComplaintsMicrosoft ToolsWriting SpeechesWriting ArticlesPersuasive SpeechesPublic SpeakingLogical ThinkingScientific ThinkingProblem Solving Techniques CoachingEnglishSpanish

Qualifications

3-5 Years ExperienceHigh School Diploma/G.E.D.Experience Working With Automotive OEM CustomersBilingual (English - Spanish)

Full job description

Experience Required

3 - 5 years

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Lear For You

We work hard for the people who work for us. We champion our teams. We foster collaboration, inclusion, respect and excellence. What we are trying to say is we want to be more for you.

We are your path to a better career, a better future, and a better you.

Our teams have invented groundbreaking technologies, flawlessly manufactured millions of products and earned a long list of awards. Year after year, we are one of the World's Most Admired Companies.

Our teams are the secret to our success. They are empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we all understand that we must work together to win.

Are you ready for a better career? A better future?

We're Lear For You.

Lear For You

We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect and excellence. Because we want to be more for you.

A path to a better career. A better future.

Our teams have invented groundbreaking technologies, manufactured millions of products and earned a long list of awards. Year after year, we're named one of the World's Most Admired Companies.

They're the secret to our success-empowered, inventive and inclusive. Passionate about their craft. Driven to succeed. Because we win together.

Are you ready for a better career? A better future?

Job Description

QUALITY RESIDENT ENGINEER

LOUISVILLE, KY - LOUISVILLE AND EL PASO PLANT LOCATIONS

As a member of the Quality team, the Quality Resident Engineer willprovide interface between Lear Plants and the customer on issues and new product launches. They will be the face of Lear and enhance customer satisfaction by serving as a link between the customer plant and Lear assembly plants. They will provide immediate communication of any customer dissatisfactions, looking to minimize them.

Responsibilities

Your work will include, but not be limited to:

Ensure proper communication and overall customer satisfaction

Link between the customer Plants and Lear assembly plants

Provide knowledge and expertise of customer processes to Lear personnel and vice versa

Provide issues resolution (8D) to the customer

Minimize impact on customer satisfaction and customer ratings of Lear

Facilitate communication to address customer concerns and leverage with other customers through the QRE base

Support pre-production, launch and production, as required, at customer assembly plants

Support warranty and JD Power activities, as required

Support visits and meetings at the customer, providing quality / warranty issues, as required

Coordinate quality and /or engineering issues that may jeopardize the customer and / or Lear

Your Qualifications

3-5 years' experience working with wiring harnesses

Experience working with Automotive OEM customers

Ability to read, analyze, and interpret harness blueprints

Ability to respond effectively to the most sensitive inquiries or complaints

Ability to write speeches and articles using Microsoft tools

Ability to make effective and persuasive speeches and presentations on controversial or complex topics to OEM customers, top management, public groups, etc.

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems

Ability to support and coach problem solving techniques to internal teams in the organization

Bonus If You Have

Bilingual (English - Spanish) is a plus

Equal Opportunity Employer

Lear Corporation is committed to fair, meritbased employment practices and equal opportunity.

We provide reasonable accommodations in accordance with applicable law. For assistance during the application process, contact your recruiter directly.

Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the country where the position is located. Unsolicited resumes from search firms, employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.

Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.

Applicants must submit their resume for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.

We are an equal opportunity employer with a commitment to diversity. All individuals, are encouraged to apply.

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

48132

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