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Technical Service Engineer

Markem-Imaje

Morecambe, England, United KingdomHybridJobNo compensation foundTracked 1mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
No compensation found
Location
Morecambe, England, United KingdomHybrid
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Full UK Driving License

Job overview

Markem-Imaje is hiring a Technical Service Engineer. Markem-Imaje is seeking a Technical Service Engineer to join their technical service team. This field-based role involves providing technical support to local customers, primarily around Yorkshire, with occasional national travel for training and meetings. The engineer will perform installation, commissioning, service, and repair of equipment, as well as internal and external training. The position offers professional development in a highly professional environment with innovative equipment.

Key focus areas include Perform Installation, Commissioning, Service and Repair of equipment, Perform training, both internally and externally where needed, and Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation.

Successful candidates bring Experience as a Field Service Engineer or Technical Service Engineer in industrial or manufacturing sectors and Full UK Driving License. Important skills include Electrical Troubleshooting, Mechanical Troubleshooting, Technical Troubleshooting, Assess Technical Situations, Diagnose Issues, and Provide Proactive Solutions. Preferred (not required): Product Knowledge, Collaborative Entrepreneurial Spirit, Winning Through Customers, and High Ethical Standards.

Skills & qualifications

RequiredNice to have

Skills

Electrical TroubleshootingMechanical TroubleshootingTechnical TroubleshootingAssess Technical SituationsDiagnose IssuesProvide Proactive SolutionsAdhering to ProceduresTime ManagementTask ManagementMultitaskingCustomer ServiceProduct KnowledgeCollaborative Entrepreneurial SpiritWinning Through CustomersHigh Ethical StandardsOpenness and TrustExpectations for ResultsRespect and Value People

Qualifications

Field Service Engineer ExperienceTechnical Service Engineer ExperienceFull UK Driving LicenseCertifications in Electrical EngineeringCertifications in Mechanical EngineeringCertifications in NetworkingCertifications in Software

Full job description

Technical Service Engineer

Location:

Bradford, GB

Work Arrangement: Hybrid

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full range of reliable and innovative inkjet, thermal transfer, laser, print and label application systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The Role:

As Technical Service Engineer you will be a part of our technical service team, providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.

This is a field-based role covering customers around the Yorkshire.

What you will do:

  • Perform Installation, Commissioning, Service and Repair of our equipment

  • Perform training, both internally and externally where needed

  • Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, billing request confirmation

  • Actively promote M-I service products to our customers

  • Travel to customers site within your regional area along with occasional travel nationally to attend training events and meetings

  • Build strong relationships with our customers by delivering first class customer service

  • Attend technical training to continuously develop product knowledge and skills

What you need to have:

  • Experience as a Field Service Engineer or Technical Service Engineer in the industrial or manufacturing sectors, with a strong focus on Electrical/Mechanical technical troubleshooting

  • Full UK Driving License

  • Proven ability to assess technical situations, diagnose issues, and provide proactive, effective solutions

  • Skilled in adhering to procedures while efficiently managing time and tasks in a dynamic environment

  • Proficient in managing multiple tasks simultaneously without compromising quality

  • Certifications in Electrical/Mechanical Engineering, Networking, Software, or related fields are a plus, though not required

  • In-depth knowledge of technical products, particularly those similar to MI's product range, is an advantage but not essential

What we offer:

  • Bonus scheme

  • Company car

  • Performance based yearly merit increase

  • Growth opportunities & international environment

You’ll only be the right candidate if you are aligned to our values and culture:

  • Collaborative entrepreneurial spirit

  • Winning through customers

  • High ethical standards, openness and trust

  • Expectations for results

  • Respect and value people

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.

Location:Bradford/Leeds

#LI-DNI #SWE

Work Arrangement : Hybrid

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites athttps://careers.dovercorporation.com/ . To learn how you can protect yourself, review ourRecruitment Fraud Notice on our careers site (https://careers.dovercorporation.com/content/Recruitment-Fraud-Notice/?locale=en\_GB) .

This position may be located in : EMEA : United Kingdom : Manchester : Manchester

Sub Division: North-West Europe Zone - UK LRD

Job Requisition ID: 67655

Job Function : Engineering

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