Family Support for Student Success Specialist

Family Support for Student Success Specialist Onondaga County Children and Family Services Syracuse, New York - Onsite Full-Time Nonexempt: 40 Hours Compensation: $51,500.00 yearly

Put the CARE in your CAREER!

At CCSI, ourmissionis to activate possibilities and spark change in organizations that put people first. Ourvisionguides us all in the right direction: a world of communities where everyone flourishes. CCSI is a trusted partner to human-centered organizations. We work with government, education, and non-profit institutions to strengthen their day-to-day operations, build successful teams, plan for the future, and increase their impact. We help organizations rise so communities can flourish. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply.

We are seeking a talented Family Support for Student Success Specialist to join our team of nearly 500 employees. Join the Family Support for Student Success Program and work with local schools and the Onondaga County Department of Children and Family Services to ensure child safety and boost student success.

CCSI is partnering with Onondaga County Children and Family Services to hire a Family Support for Student Success Specialist . This position is employed by CCSI and working on behalf of Onondaga County Children and Family Services .

In this role, you will

• Bridge the gap between home and school by working with families, teachers, support teams, other service agencies, and administrators.

• Support families to overcome challenges affecting their child's academic performance.

• Ensure the safety and welfare of children.

• Collaborate with school staff and community providers to remove barriers to student success.

Home Visits and Family Support:

• Conduct bi-weekly home visits for assigned families.

• Coordinate support and services for up to twelve families with intensive needs.

• Provide goal-driven service planning, case management, and linkages to reduce barriers.

• Assess safety and risk for all children in the caseload at every contact.

• Facilitate Service Plan and Review meetings as scheduled.

• Coordinate transportation for service planning as needed.

• Manage urgent client situations with flexibility.

School Collaboration:

• Serve as a resource and team member within the School Intervention Team.

• Collaborate with school teams on assessments for assigned students/families.

• Bridge the gap between home and school by working with families, teachers, support teams, other service agencies, and administrators.

• Facilitate interventions and problem-solving with students, families, school personnel, and community partners.

Professional Conduct and Compliance:

• Provide strength-based and culturally competent services.

• Maintain professional relationships with school staff, service providers, and community organizations.

• Adhere to Agency policies and procedures.

• Complete the NYS Child Welfare Foundations program within the first six months of employment.

• Complete all NYS OCFS mandated assessments, progress notes, and documentation.

• Report to the assigned school three days a week and to Rock West/remote location two days a week as designated by the Program Supervisor.

• Perform other assigned duties and tasks.

What You Bring

• Bachelor’s degree or equivalency ( see CCSI's equivalency chart (https://ccsi.org/wp-content/uploads/2026/04/CCSI-Equivalency-chart.doc.pdf) )

Required for this position are:

• Satisfactory completion of all required background screenings.

• Valid Class D New York State Driver License.

• Reliable transportation

• Respect the confidentiality of all CCSI and customer information you encounter. Staff handling protected health information, personally identifiable information, and other sensitive data must follow CCSI’s Code of Conduct, Privacy and Security Policies, and comply with New York State and Federal regulations.

At CCSI, you’ll enjoy

• Market-competitive compensation · An award-winning Wellness@Work (https://www.ccsi.org/employment/employee-benefits/) and employee benefits program.

• An organization that is committed to racial equity and anti-racist practices.

• Continuous professional development opportunities.

• A voice (https://www.ccsi.org/mission-vision-values/) in shaping CCSI’s ever-evolving diverse company culture.

We Are CCSI (https://www.ccsi.org/) !

For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations’ potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal.

At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us.

CCSI does not accept inquiries from third-party recruiters or search agencies.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.