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Customer Service Representative

FASTSIGNS

Auburn Hills, MIFull-time$16–18/hrPosted 6mo agoVerified open 1w ago
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At a glance

Compensation
$16–18/hr
Location
Auburn Hills, MI
Schedule
Full-time
Work Authorization
Not specified

Job overview

FASTSIGNS is hiring a Customer Service Representative. A FASTSIGNS Customer Service Representative serves as the first point of contact for current and prospective customers, prepares estimates, implements work orders, participates in team meetings, and helps build lasting client relationships while supporting daily business and marketing initiatives.

Key focus areas include Be the initial contact with current as well as prospective customers in our FASTSIGNS Center, Learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders, and Enjoy being involved in daily team meetings, executing business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center.

Preferred (not required): Prepare Estimates, Implement Work Orders, Execute Business Plans, and Execute Marketing Plans.

Skills & qualifications

RequiredNice to have

Skills

Prepare EstimatesImplement Work OrdersExecute Business PlansExecute Marketing PlansEmailTelephoneOutgoingResponsiveEager to LearnBuild RelationshipsGreat Listening SkillsOrganization SkillsWork Under PressureHigh-Volume WorkHigh-Quality WorkWorking With PeopleHelping People Solve ProblemsOffering AdviceConsultation

Qualifications

1-2 Years Retail or Counter Sales ExperienceHigh School Diploma or EquivalentAbility to Sit for Long Periods

Benefits

Paid Time Off

Full job description

Benefits:

  • Free uniforms

  • Paid time off

  • Training & development

A Successful FASTSIGNS Customer Service Representative Will:

  • Be the initial contact with current as well as prospective customers in our FASTSIGNS Center

  • Learn to prepare estimates, implement work orders, and ensure timely delivery of finished orders

  • Enjoy being involved in daily team meetings, executing business and marketing plans, and be intimately involved in the success of the FASTSIGNS Center

  • Work with customers in numerous ways such as email, telephone, in-person, and at their place of business

  • Build long-lasting relationships by turning prospects into long-term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative:

  • 1-2 years of retail or counter sales experience preferred

  • High school diploma or equivalent

  • Outgoing, responsive, eager to learn, and can build relationships

  • Great listening and organization skills

  • Ability to sit for long periods (4 hours or more)

  • Ability to view a computer screen for long periods (4 hours or more)

  • Ability to work under pressure to output high-volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth, and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

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