Access Specialist I- Float- Full Time
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At a glance
Job overview
Dayton Children's Hospital is hiring an Access Specialist I- Float- Full Time. The Patient Access Representative provides customer service and ensures successful financial outcomes for patient services. This role involves scheduling appointments, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations and customer satisfaction.
Key focus areas include Schedule appointments for patients, Register patients and transcribe orders, and Verify insurance information.
Successful candidates bring High School Diploma Or GED. Important skills include Customer Service, Commit To Safety, Serve With Compassion, Own Every Moment, Better Together, and Innovate With Purpose. Preferred (not required): Appointment Scheduling, Registration, Transcribing Orders, and Insurance Verification.
Skills & qualifications
Skills
Qualifications
Full job description
Facility:Dayton Children's - Main CampusDepartment:Patient Access - Emergency DepartmentSchedule:Full timeHours:36Job Details:Patient Access Representatives provide customer-service coverage and assume the responsibility for successful financial outcomes of all patient services. Under the general supervision of the Patient Access Manager, this position performs imperative duties, which may include, but not limited to appointment scheduling, registration, transcribing orders, insurance verification, telephone coverage, data entry, filing protected health information (PHI), patient referrals, and payment collection, while maintaining patient relations, customer satisfaction, and Dayton Children’s Hospital financial solvency.
Department Specific Job Details:
Shift
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F lexible schedule (all shifts)
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Every 3rd weekend
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Will float to Main ED, South ED and Huber Heights location
Education
- High school diploma or GED required
Experience
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Customer service (front desk/patient facing)
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Healthcare (preferred)
At Dayton Children's, we believe that each moment counts with our patients, families, and with each other.
We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's. We want people who embody our values and want to become a part of the Dayton Children's difference. If this is you, apply today!
Our values:
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We commit to safety - We ensure every action and decision prioritizes the safety of patients, families, and employees.
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We serve with compassion - We bring generosity, empathy, and kindness to all interactions.
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We own every moment - We take pride in everything we do.
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We’re better together - We collaborate, communicate, and support one another to deliver optimal care.
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We innovate with purpose - We adapt and change to improve pediatric care, for today and tomorrow.
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We value and respect each person - We create an inclusive space where everyone feels welcome and respected.
Dayton Children’s is proud to be an Equal Opportunity Employer that values diversity and will not discriminate against minorities, women, protected veterans, individuals with disabilities, or based on age, color, gender identity, national origin, race, religion, sex, sexual orientation, or transgender status.
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