Technology Support Technician

Johnston, IAFull-timeNo compensation foundTracked 1w agoSeen in employer's feed 4 days ago

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At a glance

Compensation

No compensation found

Location

Johnston, IA

Schedule

Full-time

Work Authorization

Not specified

Requirements

Credentials this posting asks for.

A+ CertificationCurrent Valid Driver's License

Job overview

Heartland Area Education Agency is hiring a Technology Support Technician. Heartland AEA seeks a full-time Technology Support Technician to serve staff at the Colo‑Nesco and Collins‑Maxwell school districts, providing software, hardware, and equipment support, troubleshooting issues, maintaining records and documentation, and participating in projects that advance district missions.

Key focus areas include Provide troubleshooting for software, hardware, and equipment, Maintain adequate records and documentation, and Participate in projects supporting district missions.

Important skills include Troubleshooting, Customer Service, Detail Oriented, and Documentation.

Skills & qualifications

RequiredNice to have

Skills

TroubleshootingCustomer ServiceDetail OrientedDocumentation

Qualifications

High School Diploma or EquivalentTwo Years Computer Technology Support ExperienceA+ CertificationCurrent Valid Driver's License

Full job description

Job ID: 5887292

Description:

Are you a tech-savvy problem solver who is customer focused and detail oriented? Heartland AEA is looking for a full-time Technology Support Technician to be the go-to resource for the staff at the Colo-Nesco and Collins-Maxwell school districts

supporting software, hardware, and equipment. This would include troubleshooting, maintaining adequate records and documentation, and participating in projects to support the mission of the districts. This position splits time evenly between both districts:

Qualifications:

Qualified applicants for this position will need to have their high school diploma (or equivalent) and two years of experience in computer technology support. Must be able to obtain A+ certification within one year of employment and have a current valid driver's license.

Job Description (https://drive.google.com/file/d/1JcyyJHaad8wO1Plis9q4hyczJtGOTmcV/view?usp=sharing)

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