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Customer Service Representative

Crash Champions

Cottonwood Heights, UTFull-time$10–24.1/hrTracked 1w agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$10–24.1/hr
Location
Cottonwood Heights, UT
Schedule
Full-time
Work Authorization
Not specified

Job overview

Crash Champions is hiring a Customer Service Representative. Crash Champions, a fast‑growing collision‑repair brand, seeks a Customer Service Representative to greet customers, manage communications, and support administrative tasks across its Midvale, Utah location.

Key focus areas include Ensure all customers and prospective customers are greeted and assisted promptly and professionally., Clean workspace, the first point of contact for customers., and Effectively manage incoming phone calls, walk‑in business, and written correspondence, directing them appropriately..

Important skills include Interpersonal Skills, Customer Service Skills, Analytical Skills, Problem Solving Skills, Multitasking Skills, and Organizational Skills.

Skills & qualifications

RequiredNice to have

Skills

Interpersonal SkillsCustomer Service SkillsAnalytical SkillsProblem Solving SkillsMultitasking SkillsOrganizational SkillsHigh Volume Call HandlingEmail HandlingAttentivenessPatienceClerical SupportAdministrative SupportReceivables HandlingPayables HandlingAccounting System Data EntrySpreadsheet Management

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Champions Do More

As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.

Responsibilities

  • Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.

  • Clean workspace, this is the first point of contact our customers have with our facility.

  • Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.

  • Provide clerical and administrative support to the General Managers and Service Advisors.

  • Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.

  • Perform other related duties as assigned

Qualifications

  • Interpersonal and customer service skills.

  • Analytical and problem-solving skills.

  • Multitasking and organizational skills.

  • Ability to answer a high volume of calls and/or emails daily.

  • Attentiveness and patience

Benefits

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Group Life Insurance

  • Disability Insurance

  • 401k Retirement Plan with match

  • Referral Bonus (“Cash From Crash”)

  • 5 Paid Holidays

We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

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Posted Min Pay Rate USD $10.00/Hr.

Posted Max Pay Rate USD $24.10/Hr.

ID 2026-22237

Category Customer Service

Position Type Regular Full-Time

Location : Postal Code 84047

Location : Address 7110 400 West

Remote No

Posted Min Pay Rate USD $10.00/Hr.

Posted Max Pay Rate USD $24.10/Hr.

Prioritization Tier 2 – Staffing Needs

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