BDC Administrator
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At a glance
Job overview
Lithia & Driveway is hiring a BDC Administrator. The BDC Administrator will work in the Sales Department at Mercedes-Benz of Paramus. This fast-paced role involves utilizing computer and phone skills to increase appointments, sales, and customer retention. The administrator will gather customer information, maintain product knowledge, and schedule appointments with various customer leads. This position offers competitive, performance-based pay and career growth opportunities within a national network.
Key focus areas include Gather accurate customer information to create a database for continual follow-up and retention, Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions, and Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
Successful candidates bring High School Graduate and Age 18+. Important skills include Customer Experience Prioritization, Professional Attitude, Enthusiastic Attitude, Friendly Attitude, Product Information Knowledge, and Sales Pricing Knowledge.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Dealership:L0766 Mercedes-Benz of Paramus
Mercedes-Benz of Paramus
NOW HIRING BDC Administrators in our Sales Department!
Pay: Earning potential of $60k to $80k annually based on performance
Schedule: Full time, Saturday availability required with one weekday off
If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! We've got a national network of career growth opportunities and are looking for a performance-minded individual that will help us continue to drive success through our Business Development Center.
Who We're Looking For:
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Experienced call center and BDC representatives
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Customer-facing telemarketing, administrative, retail/hospitality, business development roles preferred but not required
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Ability to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customers
What You'll Do:
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Gather accurate customer information to create a database for continual follow-up and retention
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Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
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Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
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Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.
Why Join Our Team?
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Competitive, performance-based pay
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Medical, Dental and Vision Plans
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Paid Holidays & PTO
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Short and Long-Term Disability
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Paid Life Insurance
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401(k) Retirement Plan
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Employee Stock Purchase Plan
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Lithia Learning Center
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Vehicle Purchase Discounts
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Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The hourly wage for this position is $18.00 with additional bonuses based on individual appointments shown/sold and manufacturer approvability. Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
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