Sr. Manager, IT Process & Strategic Planning

Job Description

The Sr. Manager, IT Process & Strategic Planning operationalizes the IT strategy by translating IT objectives into actionable roadmaps, standardized processes and measurable outcomes across Sysmex’s IT portfolios. This role leads the programs for standardization, continuous improvement, change management, KPI management across the IT functions and portfolio. This role is also responsible to direct the system administration of the supporting design, development and PMO systems, internal operational data analytics and functional and portfolio-based KPI reporting capabilities.

Partnering with IT Governance, Portfolio/Systems Owners, Security, PMO and other IT functional leaders, this leader drives adoption of common ways of working, enables data driven decision making and scales automation to improve delivery speed, quality, and efficiency while ensuring alignment with the IT strategy and corporate strategic objectives.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Experience in regulated software/medical device environments and familiarity with ISO 13485/14971 and audit expectations.

• Certifications such as COBIT, Lean Six Sigma (Green/Black Belt), PMP/SAFe/CSM, ITIL or CBIP (analytics).

• Familiarity with Sysmex‑relevant toolsets and ecosystem elements (e.g., Atlassian suite, Smartsheet, Power BI, AWS, Ardoq).

• Background implementing KPI taxonomies, data governance for operational metrics and automation at scale (e.g., platform workflows, evidence collection

• Bachelor’s degree and 5+ years of experience in IT strategy/PMO, process excellence, analytics or platform ownership, including leadership of cross-functional initiatives.

• Demonstrated success driving organizational change and standardization at scale; strong command of KPIs and outcome‑based planning.

• Hands‑on experience with Agile/Lean practices and continuous improvement methods applied to software and IT service workflows.

• Proficiency with ALM and collaboration platforms (e.g., Jira, Confluence), workflow automation (e.g., ServiceNow/Power Platform/Atlassian automation) and analytics/visualization (e.g., Power BI).

• Working knowledge of SDLC, DevOps/CI-CD concepts, and ITIL-aligned service practices; ability to partner effectively with Security, QA/RA and PMO.

• Executive‑ready communication skills; able to synthesize complex information into crisp updates, decision memos and dashboards for senior leadership.