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Client Services Manager

BAYADA Home Health Care

Brattleboro, VTJob$44K/yrTracked 2w agoSeen in employer's feed 6 days ago

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At a glance

Compensation
$44K/yr
Location
Brattleboro, VT
Work Authorization
Not specified

Job overview

BAYADA Home Health Care is hiring a Client Services Manager. BAYADA Home Health Care seeks a Client Services Manager for its Brattleboro, VT office, offering a role that blends superior customer service, coordination of client services, and emergent scheduling management within a compassionate, professional home health care team.

Key focus areas include Provide superior customer service and quality home care, Manage coordination of client services and emergent scheduling issues, and Maintain and grow your client services caseload proactively.

Successful candidates bring Bachelor Degree. Important skills include Strong Computer Skills, Electronic Medical Record, Excellent Communication, Interpersonal Skills, Communication, and Interpersonal. Preferred (not required): Superior Customer Service, Quality Home Care, Managing Coordination Of Client Services, and Emergent Scheduling Issues.

Skills & qualifications

RequiredNice to have

Skills

Strong Computer SkillsElectronic Medical RecordExcellent CommunicationInterpersonal SkillsSuperior Customer ServiceQuality Home CareManaging Coordination of Client ServicesEmergent Scheduling IssuesManaging CaseloadGrowing CaseloadBuilding Lasting RelationshipsDeveloping Strong, Communicative RelationshipsEffective Fiscal ManagementMonitoring MetricsSupervisionSupport to Field EmployeesCommunicationInterpersonal

Qualifications

Bachelor's DegreeMedical Office ExperienceHome Care ExperienceSupervisory Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match

Full job description

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Brattleboro, VT Office .

If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

The Client Services Manager will:

  • Provide superior customer service and quality home care

  • Focus on managing coordination of client services and emergent scheduling issues

  • Manage your Client Services Manager caseload while proactively growing it

  • Build lasting relationships with clients, referral sources, payors and community organizations

  • Develop strong, communicative relationships with the team

  • Maintain effective fiscal management of your caseload by monitoring metrics

  • Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Manager:

  • Bachelor degree is strongly preferred

  • Prior medical office or home care experience preferred

  • Prior supervisory experience a plus

  • Demonstrated record of successfully taking on increased responsibility (goal achievement)

  • Ambition to grow and advance beyond current position

  • Strong computer skills required (electronic medical record)

  • Excellent communication and interpersonal skills

BAYADA Offers:

  • Base Salary: $44,000 depending on qualifications

  • Bonus opportunity: Additional weekly commission structure

  • BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program

  • To learn more about BAYADA Benefits, click here (https://www.bayada.com/benefits/)

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here (https://www.bayada.com/50) .

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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