Swing Shift Technician II
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Job overview
Insight Global is hiring a Swing Shift Technician II. This role supports day-to-day operations within a 24x7 mission-critical data center, ensuring critical systems and services remain online. Responsibilities include installing, racking, maintaining, troubleshooting, and decommissioning servers, network devices, and storage equipment. The technician will also handle copper/fiber cabling, monitor environmental conditions, manage tickets, and interact with customers and vendors.
Key focus areas include Support day-to-day operations inside a 24x7 mission-critical data center facility, Help keep critical systems and services online for customers and end users, and Install servers, network devices, and storage equipment.
Successful candidates bring 6+ Months Relevant Experience In Enterprise-Class Data Center Environment, High School Diploma Or Equivalent, and Valid Driver's License. Important skills include Troubleshooting, Cat6 Termination, Cat6a Termination, Copper Cabling, Fiber Cabling, and Customer Communication.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
This person will support day-to-day operations inside a 24x7 mission-critical data center facility, helping keep critical systems and services online for customers and end users. Responsibilities will include installing, racking, maintaining, troubleshooting, and decommissioning servers, network devices, and storage equipment. They will also support copper/fiber cabling work, including Cat6/Cat6a termination and testing, monitor/report environmental conditions, work through tickets, and interact with customers, vendors, and internal teams as needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
- 6+ months of relevant experience working in an enterprise-class data center environment (open to non-data center experience such as telecom, commercial/industrial construction, oil & gas, etc.)
• Basic understanding of data center hardware and cabling, with hands-on experience troubleshooting and working with copper/fiber cables (Cat6/Cat6a)
• High school diploma or equivalent, valid driver’s license/reliable transportation, and ability to pass extensive background check/drug screen
• Ability to handle physical requirements including frequent lifting, climbing ladders, walking, and standing for long periods
• Strong customer communication skills / professional presence, process-oriented/detail-oriented mindset, and reliability/punctuality
• Open to flexible/non-standard hours including nights, weekends, holidays, and on-call rotation • Server experience is a plus, along with familiarity with ticketing systems and data center best practices
• Additional industry-recognized certifications such as CompTIA, Cisco, Microsoft, Dell, HP, etc.
• Experience installing and performing basic configuration of software and services
• Prior experience interacting directly with customers, end users, external partners, and vendors
• Environmental condition monitoring/reporting experience within a data center setting
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