Concierge/Front Desk
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At a glance
Job overview
The Concierge provides a positive first impression to visitors, answers calls, processes mail, maintains emergency logs, monitors security systems, assists the Business Operations Director with administrative tasks, attends training, and ensures compliance with regulations and community policies.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Company Description
At Brandywine Living at Howell, we take pride in knowing that our residents receive top-tier services and amenities. Our personable team is committed to delivering an excellent experience and takes great pride in their work. We offer Assisted Living and Memory Care apartments and we ensure each resident is getting the attentive and personalized care they deserve.
Job Description
Reports To The Concierge will report to the Business Operations Director. This position is a Full Time non-exempt, hourly position. Job Overview Provides a positive first impression to all who enter the community. Provides an overview of community information for those inquiries in support of sales and marketing efforts. Responds to incoming calls and provides clerical support to all departments. Responsibilities and Duties
- Answers and screens all incoming calls in a courteous and professional manner
- Receives and processes mail for the community
- Maintains and updates log of emergency phone numbers and resident emergency face sheets
- Monitors security alarms, resident emergency call system, and front door security
- Assists the Business Operations Director in administrative tasks as assigned
- Participates in and attends all in-service training as scheduled
- Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
- Other duties as assigned
Shift Needed : Tuesday-Saturday 8:30a-4:30p Salary: $15.92 - $17.92 Hourly Physical Abilities
- While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and smell.
- An individual in this position will be required to lift or carry weight in up to 25 lbs. The associate must use proper body mechanics.
Qualifications
Qualifications
- High school diploma preferred
- Strong interpersonal skills and capable of relating to a variety of people and personalities
- Experience working with the senior population
- Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new applications
Additional Information
Benefits Offered(Full Time):
- Health Insurance: Medical/Rx, Dental, and Vision
- Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
- Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
- FSA (Commuter/Parking)
- Employee Assistance Program (EAP)
- 401(k) Retirement with Company Match
- Paid Time Off (PTO) and Holidays
- Tuition Reimbursement
Other Compensation Programs:
- Employee Referral Bonus
- Resident Referral Bonus
Equal Opportunity Statement: Monarch Communities and Brandywine Senior Living is an Equal Opportunity Employer. We comply with all applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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