Patient Access Representative (Receptionist) - Behavioral Health Department
Generations Family Health Center
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At a glance
Job overview
Generations Family Health Center is hiring a Patient Access Representative (Receptionist) - Behavioral Health Department. The Patient Access Representative greets patients, answers phones, schedules appointments, gathers patient information, posts procedures, and collects fees while delivering excellent customer service and collaborating with a multidisciplinary team in the Behavioral Health Department of Generations Family Health Center in Putnam, CT.
Key focus areas include Greet patients, Answer phone calls, and Schedule appointments.
Important skills include Typing, Computer Skills, Dental/Medical Terminology, Billing Procedures, Customer Service, and Multi-Tasking.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Position Type Full Time
Job Shift Day
Education Level High School
Category Customer Service
Description
Patient Access Representative (Receptionist) Behavioral Health Department (Full-time, 40 hours/week)
Built on Community Care, Powered by Teamwork, Supported by Strong Benefits
Why you’ll love working here: At Generations, you’ll be part of a mission driven, team based environment focused on delivering compassionate, community centered care while enjoying a benefits package that truly supports you on and off the job:
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Medical and Vision insurance with no employee premium
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Quarterly Perfect Attendance Bonus
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Longevity Bonus recognizing years of service
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$500 annual education reimbursement
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Robust paid vacation, sick time, personal time and 9 paid holidays
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Predictable scheduling
Generations Family Health Center, Inc. is a regional community health center covering a thirty seven town rural region in eastern Connecticut with sites located in Willimantic, Danielson, Norwich and Putnam. Our dedicated staff provides a full range of primary care services to all ages including medical, dental and behavioral health care, as well as care coordination and community outreach. In addition to our main facilities, we offer mobile programs and School Based Health Centers.
LOCATION: Putnam, CT (Behavioral Health Department)
JOB SUMMARY: Major job duties include greeting patients, answering phone, scheduling appointments, obtaining information from patients, posting procedures, and collecting fees. Must provide excellent customer service and work as a team with multidisciplinary team including dental, medical, behavioral, health support, and community program staff.
Compensation & Benefits:
Pay Rate: $18.15/hour
Generations offers a comprehensive benefits package including:
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Medical and Vision Insurance
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No premium cost for employee-only coverage (dependent coverage costs may apply)
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403(b) Retirement Savings Plan with employer contributions
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Group Life Insurance
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Short Disability Insurance
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Paid Time Off, including:
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Paid Sick Time
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Paid Vacation
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Paid Personal Hours
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9 Paid Holidays
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Quarterly Perfect Attendance Bonus
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Longevity Bonus rewarding continued service
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$500 annual education reimbursement
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Quarterly Bonus for certified interpreters (certification class provided following documented proficiency in Spanish, Haitian/Creole or Mandarin)
Qualifications
QUALIFICATIONS: High school diploma, post secondary school education preferred. Typing and computer skills essential. Familiarity with dental/medical terminology and billing procedures is necessary; experience in dental/medical office is helpful. Must be detail-oriented and able to handle multi-tasking in a fast-paced environment.
Interested applicants should submit resume and application online at:
http://www.genhealth.org/rewarding-careers/opportunities
To apply by mail, email or fax:
Generations Family Health Center, Inc.,
ATTN: Human Resources
40 Mansfield Ave, Willimantic, CT 06226-1948
FAX: (860) 456-1293 EMAIL: [email protected]
Closing Date: Candidate screening will begin immediately until filled.
Generations Family Health Center is an equal opportunity employer and does not engage in discrimination, show preference, or permit harassment.
EOE
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