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Medical Front Office - Patient Service Specialist

Select Medical

Broomall, PAFull-time$19–22/hrTracked 1mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$19–22/hr
Location
Broomall, PA
Schedule
Full-time
Work Authorization
Not specified

Job overview

Select Medical is hiring a Medical Front Office - Patient Service Specialist. The Patient Service Specialist manages both the patient and business aspects of an outpatient physical therapy center. This role involves ensuring an exceptional patient experience from the front desk, including greeting and registering patients, scheduling appointments, and handling financial and insurance-related tasks. The specialist plays a crucial role in the overall patient care experience.

Key focus areas include Greet and register patients, Provide information about what to expect during their visit, and Provide information about their next appointment as they check out.

Successful candidates bring High School Diploma Or GED. Preferred (not required): Greet Patients, Register Patients, Schedule Patient Appointments, and Collect Co-Pays.

Skills & qualifications

RequiredNice to have

Skills

Greet PatientsRegister PatientsSchedule Patient AppointmentsCollect Co-PaysManage Payer ApprovalsInsurance AuthorizationsInsurance Verifications

Qualifications

High School Diploma or GED1 Year Front Desk ExperienceHealthcare Experience

Benefits

Paid Time Off
Medical Insurance
Vision Insurance
Dental Insurance
401(k) Match

Full job description

Overview

Position: Patient Service Specialist

Location: Broomall, PA

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary) (2 evenings till 7pm per week)

Compensation: $19.00 - $22.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Lower Merion Twp , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

  • Start Strong : Our mentorship and orientation programs ensure a successful transition

  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance

  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings

  • Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

  • Schedule patient appointments in person and via phone

  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team

  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum:

  • High School Diploma or GED

Preferred:

  • 1 Year Front Desk experience

  • Healthcare experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans

Location : Location US-PA-Broomall

Job ID 374688

Position Type Full Time

Experience (Years) 0

Category Administrative - Administrative Services

Company NovaCare Rehabilitation

Min USD $19.00/Hr.

Max USD $22.00/Hr.

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