GROCERY/4TH PERSON
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At a glance
Job overview
Kroger Family of Companies is hiring a GROCERY/4TH PERSON. The Grocery/4th Person assists with department management, maximizes financial opportunities, and assumes management responsibilities in the absence of the manager and assistant manager. This role models customer-first behavior and ensures compliance with company standards, policies, and safety guidelines. The position also involves monitoring sales, managing maintenance needs, and handling customer and associate incident reports.
Key focus areas include Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service, Maintain compliance with Food Safety standards, divisional merchandising, signing, recovery, stockroom, corporate policies, labor agreements, housekeeping, and safety guidelines, and Verify ads are in stock.
Successful candidates bring High School Diploma Or GED. Important skills include Customer Service, Food Safety Standards, Divisional Merchandising, Signing Standards, Recovery Standards, and Stockroom Standards.
Skills & qualifications
Skills
Qualifications
Full job description
Assist with the management of the department, maximize all financial opportunities, and assume the management responsibilities in the absence of the manager and assistant manager. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES - Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
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Maintain compliance with the following: Food Safety standards, divisional merchandising, signing, and recovery standards, stockroom standards, corporate policies, labor agreements, housekeeping standards, and all safety guidelines and standards
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Verify ads are in stock
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Perform early removal breakdown
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Promote and follow company initiatives
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Sell products to customers and perform cashier functions, when necessary
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Monitor freight receiving and freight stocking standards
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Follow up on daily tours
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Monitor and adjust the 15-minute chart
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Maintain an awareness of daily sales
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Manage all maintenance/repair needs
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Respond to verbal customer comments/complaints/requests
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Complete customer incident and associate incident/accident report forms
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Process salvage
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Access on-line sales information
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Write Intersection Transfers
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Perform cashier duties such as: open/close register, scan and bag merchandise, complete/tender transactions, make money drops, maintain balanced cash box, complete file maintenance log for price discrepancies, maintain knowledge of produce codes, call for item verification
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Must be able to perform the essential job functions of this position with or without reasonable accommodation
QUALIFICATIONS Minimum
High School Diploma or GED
Proficient in Microsoft Office
Working knowledge of alarms, sprinklers, and printers
Knowledge of QFC policies, procedures and organizational structure
Committed to providing customer service that makes both internal and external customers feel welcome, important and appreciated
Ability to prioritize/multitask while providing accurate/ontime results
Ability to read/interpret documents
Strong analytical and problemsolving skills
Basic math skills (i.e., counting, addition, and subtraction)
Demonstrated ability to coach and train
Strong attention to detail
Ability to collaborate and work cooperatively in a teambased environment
Familiarity with industry/technical terms and processes
Desired
6 months related experience
First Aid/CPR
Forklift Certification
Food Safety Certification
$17.38 - $26.15 per hour
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