Supervisor/Asst. Shift Manager - Table Games
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At a glance
Job overview
Bally's Corporation is hiring a Supervisor/Asst. Shift Manager - Table Games. The Supervisor/Assistant Shift Manager oversees table games operations, ensuring clear communication, game integrity, and accurate paperwork while supervising dealers, handling guest interactions, resolving complaints, and supporting staff through coaching and training to maintain a smooth, goal‑aligned environment.
Key focus areas include Perform duties of Shift Manager in his/her absence, Maintain clear communication at all operation levels, and Supervise floor dealers and protect game integrity.
Preferred (not required): Clear Communication, Supervision, Game Integrity Protection, and Accuracy.
Skills & qualifications
Skills
Full job description
Responsibilities:
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Perform Duties of Shift Manager in her/his absence
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Maintains a clear line of communication at all levels of operation when appropriate
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Supervises floor dealers and protect the integrity of games through observation and following appropriate procedures
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Ensures accuracy and completion of all signed paperwork and pit documents
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Maintains frequent and effective contact with guests
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Effectively deals all games supervised
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Maintains a thorough knowledge of all rules regarding games supervised
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Prioritizes tasks and handles multiple projects simultaneously
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Investigates and resolves customer complaints and issues
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Conducts employee coaching sessions
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Assists in training staff
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Answers customer questions about game information
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Performs as a team member and assists fellow associates to ensure a smooth operation
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Greets guests appropriately, treating each person as an individual and in a professional manner
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Understands the goals and vision of the organization and demonstrates commitment to those goals in terms of individual and team performance
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Coordinates and completes hourly evaluations on hourly associates
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Completes other duties as assigned
Environmental Working Conditions:
- The work environment contains bright lights, loud noise, and stressful situations.
Target Salary:
- Target Salary Range $27.00
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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