Front Desk Associates, Southport
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At a glance
Job overview
Equinox is hiring a Front Desk Associates, Southport. Equinox is seeking energetic, creative, and enthusiastic Front Desk Associates to join their team. This role involves professionally greeting members and guests, managing membership IDs, answering phones, and responding to member inquiries. The ideal candidate will maintain an orderly work area and provide high-level customer service.
Key focus areas include Professionally greet members and guests, Scan membership ID’s upon members entrance, and Answer phones professionally.
Successful candidates bring 1+ Years Customer Service Experience and High School Diploma Or GED. Important skills include Professionally Greet Members And Guests, Scan Membership IDs, Answer Phones Professionally, Respond To Member Questions, Concerns And Discrepancies, Update Members' Accounts, and Maintain Orderly And Clean Work Area. Preferred (not required): Interested In Health, Fitness, And/Or Sports.
Skills & qualifications
Skills
Qualifications
Full job description
We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization
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Professionally greet members and guests
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Scan membership ID’s upon members entrance
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Answer phones professionally
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Respond to member questions, concerns and discrepancies
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Update members’ accounts if needed
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Maintain an orderly and clean work area
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Ability to work opening/closing/mid-day shifts
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Ability to tour members
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Provide the highest level of customer service to members, prospective members, and guests
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Aid other departments with other related tasks
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Minimum of 1 year in customer service or related experience
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High school diploma/GED required or equivalent work experience
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Reliable, professional, computer literate, energetic, and friendly
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Preferably interested in health, fitness, and/or sports
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Must be friendly, vibrant, and outgoing
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Must be able to effectively communicate in person, via email, and via phone ESSENTIAL PHYSICAL REQUIREMENTS
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Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
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Must be able to perform pushing, pulling and lifting up to 50lbs at a time ADDITIONAL INFORMATION
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
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