Care Management Assistant
At a glance
Job overview
AdventHealth is hiring a Care Management Assistant. AdventHealth seeks a Care Management Assistant to promote excellent customer service, coordinate patient care with care managers, handle regulatory letters, arrange transportation and appointments, and obtain insurance authorizations, supporting the organization’s mission of holistic healing.
Key focus areas include Promote excellent customer service through interactions with patients, physicians, care managers, and the healthcare team, Collaborate with care managers for patient care coordination and arrange services under RN or SW direction, and Provide and document regulatory letters to patients or representatives per federal and state regulations.
Important skills include Microsoft Office, Microsoft Word, Outlook, Power Point, Excel, and Interpersonal Skills. Preferred (not required): Medical Terminology, Public Relations, Clerical Skills, and Computer Skills.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
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Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
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Paid Time Off from Day One
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403-B Retirement Plan
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4 Weeks 100% Paid Parental Leave
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Career Development
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Whole Person Well-being Resources
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Mental Health Resources and Support
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Pet Benefits
Schedule:
Full time
Shift:
Day-Weekend (United States of America)
Address:
400 CELEBRATION PL
City:
CELEBRATION
State:
Florida
Postal Code:
34747
Job Description:
- Promotes excellent customer services through interactions with patients, physicians, care managers, and the healthcare team.
- Collaborates with the Care Managers for patient care coordination needs. Coordinates patient care and services arrangements under the direction of a RN or SW Care Manager and in collaboration with the patient/family.
- Provides and documents the delivery of regulatory letters to patients or their representatives in accordance with Federal and State regulations.
- Arranges patient transportation and follow up appointments as requested.
- Obtains insurance authorization for patient post-acute care needs as directed by the Care Manager. Other duties as assigned. Knowledge, Skills, and Abilities:
- Intermediate to advanced computer skills required to include, but not limited to Microsoft Office, Word, Outlook, Power Point and Excel.
- Excellent interpersonal and communication skills are required.
- Medical terminology helpful.
- Good public relations/clerical and computer skills.
Education:
- High School Grad or Equiv [Required]
Work Experience:
- 1+ office experience [Preferred]
- 1+ office experience, preferably in a medical setting [Preferred]
- Previous data entry experience [Preferred]
Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677
Pay Range:
$17.11 - $27.38 Background Screening Requirement (Florida Law)
Certain positions are subject to Florida Level 2 background screening , including fingerprinting, as required by state law.
Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse : https://info.flclearinghouse.com/
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.