Unit Assistant - Emergency Department
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At a glance
Requirements
Credentials this posting asks for.
Job overview
McLaren Health Care is hiring an Unit Assistant - Emergency Department. The Unit Assistant in the Emergency Department supports nursing unit operations by handling administrative tasks, maintaining communication, entering data, managing inventory, and assisting with telemetry monitoring. The role involves greeting visitors, answering phones, scheduling appointments, and ensuring compliance with health regulations such as HIPAA and OSHA, all to facilitate effective patient and family services.
Key focus areas include Respond to intercom requests and obtain needed services from clinical staff, Greet visitors in person or by phone, answer inquiries and relay calls, and Maintain department logs, reports, scheduling, filing, copying and faxing.
Important skills include HIPAA, OSHA, Telemetry Monitoring, EKG, Computer Data Entry, and Customer Service.
Skills & qualifications
Skills
Qualifications
Full job description
Unit Assistant - Emergency Department
Michigan, Mount Clemens (https://careers.mclaren.org/jobs/37263/other-jobs-matching/location-only)
Service/Support
McLaren Macomb
26004286 Requisition #
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Dept:MAC Emergency Services
Hours per pay period: 48
Schedule: 7p-7:30a
Position Summary:Responsible for taking on a variety of administrative tasks that support nursing unit operations and the delivery of effective and efficient services to meet the needs of patients and families. This includes establishing and maintaining efficient communication, accurate data entry, maintaining inventory of identified forms and supplies, and other support activities.
Essential Functions and Responsibilities:
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Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.
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Greets visitors in person or on the telephone and answers inquiries; relays calls to patients; gives directions; refers inquiries to nursing and physician staff.
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Performs varied administrative tasks such as maintaining department logs & reports, scheduling appointments, typing, filing, copying, faxing and ordering office supplies and equipment supplies to ensure the functionality and coordination of the department’s activities.
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Performs a variety of computer/data entry functions to support patient care including establishing and maintaining patient record; may enter nursing and physician notes and orders; handling the majority of a patient's paperwork, such as discharge, admission, and personal information forms.
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Performs varied administrative tasks such as answering the phone, greeting visitors, scheduling appointments, typing, filing, copying, faxing and ordering office supplies and equipment supplies to ensure the functionality and coordination of the department’s activities.
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Ensures compliance with all health care regulations, including HIPAA and OSHA.
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Perform other related duties as required and directed.
- Telemetry Observation
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Provides constant observation of monitors for assigned patients. Ensures appropriate coverage when leaving area.
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Maintains telemetry and uses alarms as designated by the responsible nurse, ensures alarms are functioning properly.
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Reports rhythm changes and monitor condition to responsible nurse as they occur.
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Seeks assistance from responsible nurse in identification of any unusual rhythm.
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Places EKG paper in monitors as needed.
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Reports immediately any malfunctions of telemetry/monitor units to charge nurse. Works to resolve problems immediately.
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Runs monitor strips and labels on each assigned patient every shift, with rhythm changes, and as requested, according to unit standards and procedures.
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Achieves a passing score on annual telemetry re-certification.
Qualifications:
Required:
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High school diploma or equivalent.
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One year of customer service or clerical experience unless graduate of a relevant medical training program (Medical Assistant, Unit Coordinator, Nurse Assistant/Aide, Patient Care Technician).
Preferred:
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Successful completion of a health unit coordinator course or 1 year of clerical experience in the healthcare field.
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Associate degree in related field.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Additional Information
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Schedule: Part-time
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Requisition ID: 26004286
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Daily Work Times: 7:00pm-730am
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Hours Per Pay Period: 48
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On Call: No
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Weekends: Yes
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