Senior Manager, External Engagement, Global Road Safety

Description

Amazon's Global Road Safety (GRS) organization is looking for a seasoned, high-judgment leader to lead Amazon’s external engagement for on-road safety performance across our worldwide delivery and transportation operations. This is a high-visibility, externally focused role that sits at the intersection of safety operations, public affairs, and strategic communications, reporting into Amazon's Global Road Safety leader.

Every day, Amazon moves millions of packages to customers around the world while upholding a relentless commitment to safety for our drivers, for the communities we serve, and for every road user. The Senior Manager, Global Road Safety Engagement will translate Amazon's strong and continuously improving safety record into compelling external narratives, proactive policy positions, and durable partnerships that advance road safety for commercial drivers and the general public worldwide.

In this role, you will build and lead a team of engagement professionals while developing and executing Amazon's global strategy for external safety engagement — shaping how we tell our safety story, who we tell it to, and how we influence the public policy landscape to improve safety for the entire industry. You will build trust with regulators, legislators, media, NGOs, and academic institutions across multiple geographies. You will also partner deeply with internal teams — Safety, Operations, Legal, Public Policy, and Public Relations — to create and execute a strategy that amplifies Amazon’s message on road safety.

This is a role for someone who has bias for action, thinks big, earns trust through transparency and expertise, and is energized by the opportunity to build a high-performing team and help shape the future of commercial road safety on a global stage.

Key job responsibilities

Team Leadership & Development

• Build, lead, and develop a team of engagement and communications professionals, setting clear goals and fostering a culture of ownership, high standards, and continuous learning.

• Coach and develop team members through regular feedback, mentorship, and stretch assignments that grow capabilities and career trajectories.

• Attract and retain top talent; build a team that reflects diverse perspectives and experiences relevant to a worldwide mandate.

External Safety Communications & Thought Leadership

• Develop and execute a worldwide strategy to proactively share Amazon's on-road safety performance, innovations (e.g., advanced driver-assistance systems, collision avoidance technology, telematics, driver training programs), and outcomes with media, industry groups, policymakers, and the public.

• Position Amazon as a global leader in commercial fleet safety through earned media, published research, keynote presentations, and executive thought leadership.

• Translate complex safety data, such as collision rates, incident trends, and technology adoption metrics into accessible, persuasive narratives for diverse audiences, from legislative briefings to press releases to global safety conferences.

Public Policy & Regulatory Engagement

• Identify, shape, and advocate for public policies that improve road safety for commercial drivers and the general public worldwide.

• Partner with Public Policy to best represent Amazon in rulemaking proceedings, public consultations, industry working groups, and legislative forums. Provide clear, confident guidance in situations of high ambiguity.

Industry Partnerships & Coalition Building

• Forge and sustain alliances with road safety advocacy organizations, academic institutions, industry associations, think tanks, and peer companies to advance shared safety objectives.

• Lead and participate in multi-stakeholder initiatives that accelerate best-practice adoption across the commercial fleet industry.

• Identify and pursue opportunities for joint research, data sharing, and co-investment in road safety outcomes.

Cross-Functional Strategy & Coordination

• Partner with Amazon's Safety and Operations teams to ensure external engagement is rooted in operational reality and data integrity.

• Coordinate with Public Relations, Legal, and Public Policy to align messaging across geographies and business units — ensuring consistency and leveraging the experiences of the broader team.

• Provide strategic communications counsel to senior Amazon leaders on road safety matters, including both proactive opportunities and reactive/issues management scenarios.

Measurement & Continuous Improvement

• Define success metrics for external safety engagement — media sentiment, policy outcomes, coalition growth, brand perception — and report progress to senior leadership.

• Continuously refine strategy based on data, stakeholder feedback, and evolving industry dynamics.

A day in the life

Amazon Benefits:

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

• Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization

• Experience in verbal and written communication for executive level leaders

• Bachelor's degree in public policy, communications, political science, law, or a related field.

• 10+ years of experience in public affairs, public policy, government relations, corporate communications, or safety/transportation advocacy — with increasing levels of responsibility.

• 3+ years of experience managing and developing teams, with a demonstrated ability to hire, coach, and grow talent while maintaining high performance standards.

• Demonstrated experience developing and executing external engagement strategies that influence policy outcomes or shape public narratives for a large, complex organization.

• Track record of building and managing relationships with government officials, regulators, legislators, or senior external stakeholders.

• Background working across multiple geographies and cultures; comfort operating in a matrixed, global organization.

• Willingness to travel domestically and internationally based on business need.

Preferred Qualifications

• Master's degree or JD in public policy, law, communications, transportation, or a related field.

• 15+ years of relevant experience, including time in transportation, logistics, fleet safety, or related industries.

• 5+ years of people management experience, including building teams from scratch or scaling functions in a high-growth environment.

• Direct experience influencing legislation or regulation at the federal/national or state/provincial level in one or more countries.

• Experience translating technical or operational data (e.g., safety metrics, engineering concepts) into compelling external-facing narratives.

• Existing relationships with road safety advocacy organizations, transportation regulators, or industry associations.

• Issues management and crisis communications experience related to safety, transportation, or operations.

• Demonstrated ability to manage complex projects with high ambiguity, exercise high judgment in narrow time frames, and operate with the highest levels of ethical conduct, confidentiality, and integrity.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TN, Nashville - 136,200.00 - 184,300.00 USD annually

USA, VA, Arlington - 151,400.00 - 204,800.00 USD annually

USA, WA, Bellevue - 151,400.00 - 204,800.00 USD annually