Team Member 4:30 AM to Noon

Planet Fitness

Minnetonka, MNFull-timeNo compensation foundPosted 2mo agoVerified open 1w ago

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At a glance

Compensation

No compensation found

Location

Minnetonka, MN

Schedule

Full-time

Work Authorization

Not specified

Job overview

Planet Fitness is hiring a Team Member 4:30 AM to Noon. The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members, and guests. This role involves handling front desk activities, responding to member inquiries, and assisting in maintaining club cleanliness.

Key focus areas include Greet members, prospective members and guests, providing exceptional customer service, Handle all front desk related activities, and Answer phones in a friendly manner and assist callers with a variety of questions.

Successful candidates bring Must Be 18+ and Punctuality And Reliability. Important skills include Basic Computer Proficiency, Upbeat And Positive Attitude, Punctuality, Reliability, Exceptional Customer Service Skills, and Strong Listener. Preferred (not required): Passion For Fitness And Health.

Skills & qualifications

RequiredNice to have

Skills

Basic Computer ProficiencyUpbeat and Positive AttitudePunctualityReliabilityExceptional Customer Service SkillsStrong ListenerEmpathizeProblem SolveDemonstrate DiplomacyPassion for Fitness and Health

Qualifications

Must Be 16+Must Be 18+

Full job description

** SIGN ON BONUS** Quick Pay increase $500 BONUS - FULL TIME After 60 days you could be Eligible for $1 raise $250 BONUS - PART TIME REQUIRED TO BE AGE 16+ Job Summary

The TEAM MEMBER Will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities

Team members greets members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate needed updates to member’s accounts.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

Customer service background preferred.
Basic computer proficiency.
A passion for fitness and health.
Upbeat and positive attitude!
Punctuality and reliability is a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Must be 18 years of age or older.

Physical Demands

Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift. Other
Employee Recognition Program
Advancement Opportunities
Sign on Bonus of $250 after received after 60 days of employment

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

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