Strategic Account Manager

Pioneer Transformers

USAF Academy, CORemoteFull-timeNo compensation foundPosted 1mo agoVerified open 5 days ago

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At a glance

Compensation

No compensation found

Location

USAF Academy, CORemote

Schedule

Full-time

Work Authorization

Not specified

Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

Pioneer Transformers is hiring a Strategic Account Manager. The Strategic Account Manager at ERMCO is responsible for managing and growing relationships with key strategic customers. This role involves developing a deep understanding of customer needs to deliver tailored solutions, driving mutual growth and long-term partnerships. The manager collaborates across internal teams to ensure customer satisfaction and successful execution of business plans.

Key focus areas include Develop and execute strategic account plans to achieve sales targets, Develop and maintain strong relationships with assigned strategic accounts, and Identify and pursue growth opportunities within strategic accounts.

Successful candidates bring Bachelor's Degree In Business, Marketing, Engineering Or Related Field and 5+ Years Strategic Account Management Experience. Important skills include Strategic Account Plans Development, CRM, Growth Opportunity Identification, Customer-Centric Solutions Delivery, Business Challenge Understanding, and Business Reviews Presentation. Preferred (not required): Distribution Transformer Industry Knowledge, Industrial Manufacturing Experience, Electrical Equipment Experience, and CRM Proficiency.

Skills & qualifications

RequiredNice to have

Skills

Strategic Account Plans DevelopmentCRMGrowth Opportunity IdentificationCustomer-Centric Solutions DeliveryBusiness Challenge UnderstandingBusiness Reviews PresentationForecasts PresentationAccount Plans PresentationContract NegotiationPricing NegotiationMarket Trends MonitoringCompetitor Activities MonitoringCustomer Feedback MonitoringCustomer Issues ResolutionCustomer Escalations ResolutionCommunicationInterpersonal SkillsData AnalysisActionable Account Strategies DevelopmentDistribution Transformer Industry KnowledgeIndustrial Manufacturing ExperienceElectrical Equipment ExperienceCRM ProficiencySales Analytics Tools ProficiencyCollaboration

Qualifications

Bachelor's Degree in BusinessBachelor's Degree in MarketingBachelor's Degree in EngineeringBachelor's Degree in Related Field5+ Years Strategic Account Management Experience5+ Years Sales Experience5+ Years Business Development ExperienceComplex Customer Relationships Management SuccessRevenue Growth Driving SuccessTravel Up to 50%Advanced DegreeSales Certifications

Benefits

Relocation Assistance

Full job description

Strategic Account Manager ID 2026-6625 Category Sales Position Type Full-Time Overview About ERMCO

Electric Research and Manufacturing Cooperative, Inc. (ERMCO) is the leading manufacturer of distribution transformers and engineered electrical solutions, serving electric utilities, Original Equipment Manufacturers (OEMs), and industrial customers across North America. Headquartered in Dyersburg, Tenn., ERMCO delivers reliable, high-quality products that power homes, businesses, and communities across North America.

With commitments to safety, operational excellence, and continuous improvement, ERMCO is at the forefront of supporting grid modernization and energy transition. Our vertically integrated operations, customer-focused culture, and investment in people and technology make ERMCO the Most Valued Partner for delivering resilient, sustainable power infrastructure for the future.

Job Summary

The Strategic Account Manager is responsible for managing and growing relationships with key strategic customers. This role serves as the primary point of contact, developing a deep understanding of customer needs and business objectives to deliver tailored solutions that drive mutual growth and long-term partnerships. The position requires strong collaboration across internal teams to ensure customer satisfaction and successful execution of business plans.

This role is remote within the following states: AZ, FL, GA, IL, KS, NC, NE, SD, TN, TX, WI, and WY. Candidates may reside in or relocate to any of these states. Relocation assistance will be provided.

Responsibilities

Develop and execute strategic account plans to achieve sales targets and expand our customer base within the distribution transformer industry.
Develop and maintain strong relationships with assigned strategic accounts to ensure customer satisfaction and loyalty.
Identify and pursue growth opportunities within strategic accounts to maximize revenue and profitability.
Collaborate closely with internal teams including Sales, Marketing, Product Development, and Operations to deliver customer-centric solutions.
Serve as a trusted advisor to customers by understanding their business challenges and aligning ERMCO’s offerings accordingly.
Prepare and present regular business reviews, forecasts, and account plans to both customers and internal leadership.
Negotiate contracts and pricing in alignment with company guidelines and customer expectations.
Monitor market trends, competitor activities, and customer feedback to inform strategic account management plans.
Ensure timely resolution of customer issues and escalations to maintain positive relationships.
Represent the company at industry events, conferences, and trade shows.
Travel required to customer sites and industry events (up to 50%). Qualifications
Bachelor’s degree in Business, Marketing, Engineering, or related field.
5+ years of experience in strategic account management, sales, or business development.
Proven success managing complex customer relationships and driving revenue growth.
Strong communication, negotiation, and interpersonal skills.
Ability to analyze data and develop actionable account strategies. Preferred Qualifications:
Knowledge of the distribution transformer industry and its products.
Experience in industrial manufacturing, electrical equipment, or related industries.
Advanced degree or relevant certifications in sales or account management.
Proficiency with CRM and sales analytics tools.
Demonstrated ability to work cross-functionally in a team-oriented environment. Let’s Build the Future Together

At ERMCO, your ideas matter, your growth is supported, and your impact is real. Whether you’re building on early career experience or launching your professional journey, you’ll have the opportunity to learn, contribute, and grow in a manufacturing environment that values innovation and collaboration.

Join ERMCO and TRANSFORM your career!

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