Care Coordinator- Oviedo
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At a glance
Job overview
Insight Global is hiring a Care Coordinator- Oviedo. Insight Global seeks a Referral/Care Coordinator to support medical management and referral coordination, ensuring patients are efficiently scheduled for specialty care, authorizations are obtained, and documentation is accurately maintained while delivering exceptional customer service and adhering to HIPAA guidelines.
Key focus areas include Coordinate and process all patient referrals for specialty services, Obtain and manage referral authorizations per protocol, and Communicate with patients regarding scheduling and referral status.
Successful candidates bring High School Diploma Or GED, Nationally Recognized Medical Assistant Certification, and BLS/CPR Certification. Important skills include Administer Medications, Administer Immunizations, Perform EKGs, Medical Terminology, HIPAA Regulations, and Patient Confidentiality. Preferred (not required): Patient-Focused, Detail-Oriented, Clinical Standards, and Assist With Clinical Procedures.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
Insight Global is seeking a Referral/Care Coordinator for a top healthcare services client. This individual will support medical management and referral coordination by ensuring patients are efficiently scheduled for specialty care, authorizations are properly obtained, and all referral documentation is accurately maintained.
The ideal candidate is patient-focused, highly organized, and thrives in a fast-paced clinical environment while delivering exceptional customer service and maintaining strict compliance with HIPAA guidelines.
Day-to-Day:
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Coordinate and process all patient referrals for specialty services
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Obtain and manage referral authorizations per protocol
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Communicate with patients regarding scheduling and referral status
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Enter referral, hospital, outpatient, and DME authorizations into the system
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Track outstanding referral reports and follow up as needed
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Receive consultant reports and route documentation to physicians
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Coordinate pre-admission testing with clinic staff and patients
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Maintain compliance with company policies and HIPAA standards
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
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High school diploma or GED
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Strong customer service and professional communication skills
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Ability to multitask in a fast-paced healthcare environment
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Reliable, punctual attendance • Bilingual in English/Spanish
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1+ year of experience as a Medical Assistant
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Knowledge of ICD-10 and CPT coding
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Prior outpatient or clinic-based experience
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Experience with electronic medical records (EMR/EHR)
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