Olive Jobs
Royal Communications Consultants Inc logo

Level 1 & Level 2 Field Techs / Desktop Support

Part-time

Royal Communications Consultants Inc

New York, NYPart-time / TemporaryNo compensation foundTracked 3mo agoSeen in employer's feed 4 days ago
Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Don't just apply. Show up ready.

Olive works from this exact posting — no sign-up to start.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, with a diff of every change.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation
No compensation found
Location
New York, NY
Schedule
Part-time / Temporary
Work Authorization
Not specified

Job overview

The role involves installing, configuring, and troubleshooting desktop and workstation equipment and software at various onsite locations in New York and Jersey City, documenting installations, and handling equipment moves with minimal supervision.

Skills & qualifications

RequiredNice to have

Skills

Desktop InstallationHardware TroubleshootingSoftware ConfigurationMicrosoft OSApple OSVDISmartSheets

Qualifications

Excellent Communication SkillsStrong Troubleshooting and Critical Thinking SkillsPositive and Professional Demeanor

Full job description

THANK YOU FOR READING THE JOB DESCRIPTION CAREFULLY AND THOROUGHLY

L1 and L2 Desktop Technicians

Location: New York and Jersey City - ONSITE - various locations

Shift: Monday through Friday: 8 am to 5 pm

Initiative: Desktop Set Up for buildings

Part-time temporary

Job Description/ Responsibilities

  • Install, configure, troubleshoot desktop and workstation equipment and software, including telephones, desktop/laptop computers Microsoft and Apple) and printers.

  • Handle equipment installation and moves with little or no supervision.

  • Able to identify, analyze and resolve basic troubleshooting items but defers to supervisor or Level 1 tech for more complex hardware issues.

  • Work well under supervision.

  • Training will be provided.

Qualifications:

  • Excellent communication skills.

  • Strong troubleshooting and critical thinking skills.

  • Positive and professional demeanor.

SCOPE OF WORK for Level 2 Desktop Technician

  • Install all the equipment that has been staged by the Level 1 Team.

  • Work will have to be documented for what equipment was successfully installed and any errors that occur, within the provided SmartSheets link.

SCOPE OF WORK for Level 1 Desktop Technician

  • Distribute and stage each desk with the necessary equipment.

  • Standard desk includes two monitors, VDI, camera, and peripherals.

  • There will be additional equipment for each trader desk.

  • Work will have to be documented within provided SmartSheets link: what equipment has been staged at what desk.

Powered by JazzHR

You've read the whole posting — now see how you match it.

Evaluate my fit