Olive Jobs
Luminator Technology Group logo

Technical Support Engineer

Luminator Technology Group

Herrljunga, SwedenHybridJobNo compensation foundPosted 6mo agoSeen in employer's feed 5 days ago
Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Don't just apply. Show up ready.

Olive works from this exact posting — no sign-up to start.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, with a diff of every change.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation
No compensation found
Location
Herrljunga, SwedenHybrid
Work Authorization
Not specified

Job overview

Luminator Technology Group is hiring a Technical Support Engineer. Luminator Technology Group is seeking a Technical Support Engineer to join their team. This role involves performing configuration tasks, managing ERP processes, pre-processing support tickets, and preparing units for exchange or repair. The engineer will support the Technical Support Team and contribute to enhancing operational efficiency and customer satisfaction.

Key focus areas include Perform basic configuration tasks for products prior to shipment or exchange, Prepare units including documentation, labeling, and software setup, and Process MSO orders, purchase requisitions, RMA, adjustments, warehouse movements.

Successful candidates bring Technical Education Electronics and Administrative or Technical Support Experience. Important skills include Infor LN, Technical Documentation Reading, Data Types Understanding, File Structures Understanding, MS Office Proficiency, and Fluent English. Preferred (not required): CRM Systems, Ticketing Systems, and ERP Systems.

Skills & qualifications

RequiredNice to have

Skills

Infor LNTechnical Documentation ReadingData Types UnderstandingFile Structures UnderstandingMS Office ProficiencyFluent EnglishFluent SwedishOrganizational SkillsCommunication SkillsCRM SystemsTicketing SystemsERP Systems

Qualifications

Technical Education in ElectronicsAdministrative or Technical Support ExperienceHandling Electronic Devices or Configuration Processes

Full job description

​

(https://luminator.com/en-uk/)

Luminator Technology Group is the preferred global provider of high quality transportation solutions.

Our products enhance operational efficiency, passenger counting accuracy, safety, route scheduling optimization, and maintenance detection. With technology deployed in over 50,000 railcars and 56,000 buses across 85 countries, Luminator is shaping the future of real-time decision-making in transit systems. (www.luminator.com)

We are proud to employ the best people who are dedicated to the success of our customers and stakeholders.

We are currently looking for Technical Support Engineer to support our Technical Support Team by performing configuration, ERP tasks (Infor LN), ticket pre-processing, and preparation of units for exchange/repair.

What you will do:

  • Basic configuration tasks for products prior to shipment or exchange,

  • Preparation of units including documentation, labeling, and software setup,

  • Processing MSO orders, purchase requisitions, RMA, adjustments, warehouse movements,

  • Supporting Customer Service with order data checks and shipment documentation,

  • Organizing Support Desk activities and updating internal records,

  • Basic device checks and configuration template handling,

  • Maintaining accuracy in configuration sets.

What we are looking for:

  • Technical education in electronics

  • Administrative or technical support experience,

  • Handling electronic devices or configuration processes,

  • Experience with CRM/Ticketing/ERP systems is a plus

  • Ability to read technical documentation,

  • Understanding of data types and file structures

  • MS Office proficiency

  • Fluent English and Swedish

  • Good organisational and communication skills.

What’s there for you:

  • Flexible working hours and hybrid options that let you shape your schedule to fit your life.

  • Well-being support: a wellness allowance, free health check-ups, glasses support and eye examination.

  • Working in a multinational environment.

  • Birthday and anniversary vouchers

  • Powerfull values: Customer First, Results Focused, Respect & Trust, Better Together, Be the Best.

  • Access to the full LinkedIn Learning portfolio.

  • Free parking places.

  • Regular team events and celebrations.

It looks like the next step in your career, doesn’t it?

Let’s discuss the details!

Apply now or contact our Talent Acquisition HR Business Partner: [email protected]

It is the policy of Luminator to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Luminator prohibits any such discrimination or harassment.

It is the policy of Luminator to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Luminator prohibits any such discrimination or harassment.

The above described responsibilities and requirements are a general guide for the role you are applying for and are not all inclusive of the job requirements.

Luminator Technology Group does not accept staffing agency candidates for our postings.

All positions posted are required to be in office unless otherwise posted.

Powered by JazzHR

You've read the whole posting — now see how you match it.

Evaluate my fit