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FRONT END/CASHIER

Kroger Family of Companies

Clarkston, MIJobNo compensation foundTracked 1w agoSeen in employer's feed 4 days ago

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At a glance

Compensation
No compensation found
Location
Clarkston, MI
Work Authorization
Not specified

Job overview

The role assists customers and processes sales while upholding Kroger's core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include delivering excellent service, operating the cash register, handling store accounting, managing the customer service desk, and providing support to a diverse clientele in a fast‑paced environment.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceCash HandlingRegister OperationProduce Code KnowledgeElectronic Article SurveillanceStore AccountingBank Deposit PreparationRefund ProcessingLottery ServiceFax HandlingLost and Found AdministrationVendor Report GenerationConflict ManagementHonesty and IntegrityAttention to DetailOrganize and Prioritize TasksWork in Fast‑Paced EnvironmentWork Weekends and OvertimeAssist Minors and Special‑Needs Individuals

Qualifications

High School Diploma or GEDSix Months Cashier ExperienceMinimum 18 Years of AgeAbility to Pass Drug TestAbility to Work Fast‑Paced EnvironmentAbility to Work Weekends and Any ShiftAbility to Organize/Prioritize Tasks/ProjectsAccuracy/Attention to DetailKnowledge of Company Policies, Procedures, and Organizational StructureRelated Retail Experience

Full job description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

  • Deliver and encourage other associates to deliver excellent customer service

  • Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes

  • Complete file maintenance log for price discrepancies

  • Maintain cleanliness of checkstand area to housekeeping standards

  • Answer telephones

  • Comply with all corporate policies

  • Promote and follow Company initiatives

  • Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale

  • Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

  • Maintain all store accounting functions

  • Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

  • Open and close desk

  • Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals

  • Provide lottery service (except Alaska) and fish and game licenses

  • Send/receive faxes

  • Administer lost and found

  • Run vendor reports

  • Ability to work cooperatively in high paced and sometimes stressful environment.

  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

  • Ability to act with honesty and integrity regarding customer and business information.

  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

  • High school diploma or general education degree (GED); or combination of relevant education and experience

  • Six months cashier experience to work at Customer Service Desk

  • Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco

  • Ability to pass drug test

  • Ability to work in a fastpaced environment

  • Ability to work weekends on a regular basis, work any shift and work overtime as needed

  • Ability to organize/prioritize tasks/projects

  • Accuracy/attention to detail

Desired

  • Knowledge of company policies, procedures, and organizational structure

  • Related retail experience

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