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STORE/NIGHT CLERK

Kroger Family of Companies

Coos Bay, ORJobNo compensation foundTracked 3w agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
Coos Bay, OR
Work Authorization
Not specified

Job overview

Kroger Family of Companies is hiring a STORE/NIGHT CLERK. The Store/Night Clerk creates an outstanding customer experience through exceptional service, maintains a safe and clean environment, assists the department manager in meeting sales and profit goals, and follows quality assurance standards while embodying Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Key focus areas include Promote trust and respect among associates., Create a welcoming environment by answering customer product questions., and Gain and maintain product knowledge to suggest items to shoppers..

Important skills include Handle Stressful Situations, Basic Math, and Effective Communication. Preferred (not required): Second Language.

Skills & qualifications

RequiredNice to have

Skills

Handle Stressful SituationsBasic MathEffective CommunicationSecond Language

Qualifications

Retail Experience

Full job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES - Promote trust and respect among associates

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

  • Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials

  • Check product quality to ensure freshness; review sell by dates and take appropriate action

  • Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered

  • Report product ordering/shipping discrepancies to the department manager

  • Display a positive attitude

  • Stay current with present, future, seasonal and special ads

  • Adhere to all food safety regulations and guidelines

  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

  • Notify management of customer or employee accidents

  • Report all safety risks/issues and illegal activity, including robbery, theft or fraud

  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

Ability to handle stressful situations

Knowledge of basic math (counting, addition, and subtraction)

Effective communication skills

Desired

Any retail experience

Second language (speaking, reading and/or writing)

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