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Spa Sales Associate-Fast track to Management Opportunities

Hand & Stone Massage and Facial Spa

Solon, OHFull-time$16–18/hrPosted 3w agoVerified open 1w ago
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At a glance

Compensation
$16–18/hr
Location
Solon, OH
Schedule
Full-time
Work Authorization
Not specified

Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Sales Associate-Fast track to Management Opportunities. Hand & Stone Massage and Facial Spa of Solon is seeking goal‑oriented, client‑focused candidates to join as Spa Sales Associates, providing excellent service, handling appointments, and promoting wellness while learning systems and culture for future leadership advancement.

Key focus areas include Provide excellent customer service to members and guests, Welcome and greet members/guests upon arrival, and Answer phones, book appointments, sell memberships, gift cards, and enhancements.

Important skills include Windows, HIPAA, Customer Service, Phone Answering, Appointment Booking, and Membership Sales.

Skills & qualifications

RequiredNice to have

Skills

WindowsHIPAACustomer ServicePhone AnsweringAppointment BookingMembership SalesGift Card SalesMultitaskingTeam PlayerPositive Attitude

Qualifications

Membership Driven Environment Experience

Full job description

Benefits:

  • Childcare Discounts

  • Bonus based on performance

  • Employee discounts

  • Flexible schedule

  • Free uniforms

  • Opportunity for advancement

  • Training & development

  • Competitive salary

Hand & Stone Massage and Facial Spa of Solon is currently seeking candidates that are goal oriented and passionate about client relations and experience. Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage & facial.

This role is designed as a growth pathway. We believe in setting our leaders up for success. For that reason, team members begin in a Spa Associate role and grow into leadership position, as they complete training and demonstrate readiness while hitting targets. This allows you to learn our systems, culture, and service model before stepping into a leadership role.

Qualifications and Requirements: · Provide excellent customer service to members and guests · Ideal past experience would be working in membership driven environment · Welcome and greet members/guests upon arrival · Answer phones, book appointments, sell memberships, gift cards, and enhancements · Follow proper office procedures/file maintenance and HIPPA compliance · Promote health/wellness benefits of consistent massage therapy and skin care · Maintain a professional and clean work environment and appearance · Display a positive, energetic attitude · Be a team player · Possess Windows computer knowledge/skills · Perform various other duties as assigned · Be willing to take initiative in picking up new tasks around the office · Ability to multitask

Company Benefits: · $16-$18 per hour plus commission (commensurate with experience) · Flexible schedules · Professional and safe work environment · Employee discounts and free services · Employee referral bonus · Training SA540

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