Housekeeping - Office Coordinator
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At a glance
Job overview
Accor Hotels is hiring a Housekeeping - Office Coordinator. The Housekeeping Office Coordinator at Fairmont Scottsdale Princess creates lasting memories for guests by ensuring comfortable, inviting, and clean rooms. This role involves coordinating and providing administrative support to the Housekeeping department, communicating with other departments, and ensuring high morale and productivity levels are achieved.
Key focus areas include Offer professional, friendly and engaging service, Address all guest concerns promptly and effectively, and Notify affected departments through guest log.
Successful candidates bring 1 Year Hotel Housekeeping Experience, 1 Year Front Desk Experience, and Proficient In English Verbal & Written. Important skills include Professional Service, Friendly Service, Engaging Service, Communication, Administrative Support, and Policy Adherence.
Skills & qualifications
Skills
Qualifications
Full job description
First impressions are everything! As a Housekeeping Office Coordinator with Fairmont Scottsdale Princess you will have the opportunity to create lasting memories for every guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury our guests experience will ensure their return.
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Consistently offer professional, friendly and engaging service
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Ensure all guest concerns are addressed promptly, effectively and all affected departments are notified through guest log
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Ensure high morale and productivity levels are achieved, through detailed communication, training, development
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Work closely, while building excellent relationships, with all departments within the hotel, communicating day to day updates and changes
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Coordinate and provide administrative support to all areas of the Housekeeping department, including office opening and closing, daily room assignments, requests, and shift briefings
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Ensure Room Attendants are informed daily about priorities in their section
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Follow departmental policies and procedures
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Report necessary maintenance items and service standards
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Follow all safety and sanitation policies
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Other duties as assigned
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At least one year experience in hotel Housekeeping or Front Desk
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Proficient in English (verbal & written) essential
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High school diploma or equivalent preferred
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Experience with Hotel Property Management System
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Proactive with a meticulous eye for detail
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Strong organizational and communication skills
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Able to convey information and ideas clearly
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Ability to evaluate and select among alternative courses of action quickly and accurately
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Work well in stressful, high-pressure situations
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Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
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Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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