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Test Center Administrator/Proctor-Part Time

Part-time

PSI Services

Riverside, CAPart-time$19.25/hrSeen 4w ago

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At a glance

Compensation
$19.25/hr
Location
Riverside, CA
Schedule
Part-time
Work Authorization
Not specified

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Job overview

PSI Services is hiring a Test Center Administrator/Proctor-Part Time. The Test Center Administrator (TCA) role is an entry‑level, part‑time position at PSI Services in Riverside, California. The role involves maintaining exam integrity, providing customer service, and ensuring a smooth testing experience, with training supplied for individuals who value accuracy and professionalism.

Key focus areas include Welcome test takers and explain testing procedures clearly, Verify IDs and maintain strict exam security protocols, and Set up workstations and troubleshoot technical issues with internal teams.

Important skills include Microsoft Office, Basic Computer Skills, Customer Service, Communication, Attention To Detail, and Calm Under Pressure.

Skills & qualifications

RequiredNice to have

Skills

Microsoft OfficeBasic Computer SkillsCustomer ServiceCommunicationAttention to DetailCalm Under PressureTechnical TroubleshootingAccessibility Support

Qualifications

High School Diploma or EquivalentUS CitizenshipPhysical Ability to Stand/Walk for Up to 40% of ShiftCommitment to Exam Security and ComplianceCustomer Service Experience

Full job description

Description

Title: Test Center Administrator (TCA) Part-Time

Location: 7888 Mission Grove Parkway South Suite 130, Riverside, CA 92508

Wage: $19.25/hr.

Schedule: Monday-Friday 8:00AM-1:00PM

About PSI

Join PSI – A Global Leader in Testing Solutions

At PSI, we help people achieve their goals through fair and secure assessments. We provide license and certification exams for state and federal agencies, as well as assessments, for public and private companies. Our mission is to create a positive testing experience that empowers candidates to succeed.

About the Role

As a Test Center Administrator (Exam Proctor), you’ll play a critical role in maintaining exam integrity and delivering a smooth, professional experience for every test taker. This is an entry-level position with training provided, perfect for individuals who value accuracy, customer service, and a calm testing environment.

Role Responsibilities

Welcome test takers and explain testing procedures clearly.

Verify IDs and maintain strict exam security protocols.

Set up workstations and troubleshoot technical issues with internal teams.

Supervise exams and ensure compliance with PSI policies.

Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).

Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.

Provide support for test takers with accessibility needs.

Knowledge, Skills and Experience Requirements

High school diploma or equivalent.

US citizenship is required.

Customer service experience preferred (training provided).

Strong communication skills and attention to detail.

Ability to remain calm under pressure and handle sensitive situations.

Basic computer skills; Microsoft Office experience is a plus.

Physical ability to stand/walk for up to 40% of your shift.

Commitment to exam security and compliance.

Why You’ll Love Working Here

At PSI, you’re more than an employee—you’re part of a global team making a real impact. We value integrity, growth, and purpose. If you’re ready to join a company that invests in your future, apply today!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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