Customer Success Engineer
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At a glance
Job overview
CARTO is hiring a Customer Success Engineer. CARTO is seeking a Customer Success Engineer to join its Customer Success team. This role involves providing the best experience to CARTO customers, leveraging the company's cloud-native Agentic GIS platform. CARTO helps companies understand spatial analytics for use cases like site selection, geomarketing, and route optimization.
Preferred (not required): Customer Success, Technical Support, Data Analysis, and GIS Applications.
Skills & qualifications
Skills
Full job description
Everything happens somewhere - which is why spatial analytics is fundamental to companies trying to understand the “where” and the “why” of their business. CARTO is the leading cloud-native Agentic GIS platform, trusted by data scientists, data analysts and developers from some of the most recognizable companies in the world to provide geospatial insights for use cases such as site selection, geomarketing, route optimization, network planning and much more. With an exceptionally diverse team of 150 people spread across the US, Europe, and APAC, CARTO (backed by Insight Partners, Accel Partners, Salesforce Ventures, and Earlybird Ventures, among others) is changing the way companies analyze location data - making it simple to do this straight out of modern, cloud data warehouses. Redefining its category, the company has grown rapidly in recent years providing a compelling alternative to legacy GIS software. CARTO has built the most advanced location intelligence platform providing Agentic GIS capabilities while running on top of the most used cloud data warehouses in the industry such as Google’s BigQuery, Amazon Redshift, Snowflake, Databricks, and Oracle; thus, allowing our partners and customers to perform geospatial analysis directly where their data lives and opening limitless possibilities for their businesses. To continue this growth, the Customer Success team is looking for a Customer Success Engineer to provide the best experience to our CARTO customers. Location: Remote (USA)
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