Medical Receptionist -Urology - Middlebury
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At a glance
Job overview
Trinity Health is hiring a Medical Receptionist -Urology - Middlebury. The Medical Receptionist ensures smooth patient flow by handling all business functions, including greeting patients, answering phones, scheduling appointments, and managing patient registration. This role involves insurance verification, copay collection, pre-certifications, prior authorizations, referrals, and chart preparation, while also providing clerical support to providers and staff in a Urology specialty office.
Key focus areas include Greet and communicate with patients via phone or in person in a courteous and professional manner., Answer telephones in a timely, courteous, and professional manner utilizing appropriate scripting., and Process calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner..
Successful candidates bring High School Diploma Or Equivalent and Accuracy And Dependability. Important skills include Keyboard Skills, Windows Based Computer Environment, Microsoft Office, Accuracy, Dependability, and Patient Billing. Preferred (not required): Greeting Patients, Answering Phones, Scheduling Patient Appointments, and Patient Registration.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Employment Type: Full time Shift: Day Shift
Description: You would be responsible for ensuring patient flow within the practice by performing all business functions such as greeting patients, answering phones, scheduling patient appointments, patient registration, insurance verification, copay and point of service collections, pre-certifications, prior authorizations, referrals, chart prep, manage incoming and outgoing faxes as well as provide clerical support to providers and staff.
This position supports a Urology specialty office. What you will do:
- Greets and communicates with patients via phone or in person in a courteous and professional manner identifying themselves and their department.
- Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting.
- Processes calls to ensure patients are transferred to the appropriate staff member/provider in a timely manner.
- Schedules patient appointments based on department protocols in order to maximize provider productivity.
Minimum Qualifications:
- High school diploma or equivalent
- Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred
- Excellent keyboard skills. Requires proficiency in a Windows based computer environment and Microsoft Office products. Accuracy and dependability required.
Position Highlights and Benefits:
- Day Shift. Hours may vary
- Great benefits effective day 1!
- Patient-centric environment
- Career growth and advancement potential
- Diverse and inclusive culture
We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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