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Orientation Specialist

Superior Ambulance Service

Highland, INJobNo compensation foundTracked 1w agoSeen in employer's feed 1 day ago
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At a glance

Compensation
No compensation found
Location
Highland, IN
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

EMT LicenseParamedic License

Job overview

Superior Ambulance Service is hiring an Orientation Specialist. The Orientation Specialist coordinates, delivers, and continuously improves onboarding and orientation for newly hired administrative staff, EMTs, paramedics, and other licensed or support personnel, ensuring they receive the knowledge, tools, policies, procedures, and culture needed to integrate successfully and support high‑quality patient care.

Key focus areas include Coordinate and facilitate new hire orientation for clinical and administrative staff, Conduct structured orientation sessions covering mission, values, culture, and expectations, and Present policies, procedures, and compliance requirements.

Important skills include Microsoft Word, Excel, PowerPoint, Microsoft Publisher, Coordinate New Hire Orientation, and Facilitate Orientation Sessions.

Skills & qualifications

RequiredNice to have

Skills

Microsoft WordExcelPowerPointMicrosoft PublisherCoordinate New Hire OrientationFacilitate Orientation SessionsConduct Engaging SessionsAssess Knowledge Skills AbilitiesProvide Positive EnvironmentDetermine Need for RemediationSafe Lifting and Moving TechniquesPatient HandlingCEVOInstruct Monthly Refresher TrainingWork Outside Normal Schedule

Qualifications

High School Diploma or EquivalencyEMT LicenseParamedic LicenseAHA Instructor Credentials (BLS)

Full job description

Overview

The Orientation Specialist is responsible for coordinating, delivering, and continuously improving the onboarding and orientation experience for newly hired administrative team members, EMTs, Paramedics and other licensed or support staff. This role ensures all employees are equipped with the knowledge, tools, policies, procedures and culture to successfully integrate into the organization and deliver high-quality patient care and operational support.

This role serves as a critical bridge between recruitment, training, operations, and human resources, ensuring smooth, compliant and engaging onboarding.

All employees are expected to uphold the company’s high values and impeccable reputation within the medical community. One must demonstrate the company’s philosophy and values which are TLCS= Timeliness, Look Good, Customer Service, & Safety.

Responsibilities

  • Coordinate and facilitate new hire orientation for clinical and administrative staff

  • Conduct engaging, structured orientation sessions covering:

  • Company mission, values, culture and expectations

  • Policies, procedures and compliance requirements

  • EMS operational standards and protocols

  • Safety, HIPAA, and other regulatory requirements

  • Assess knowledge, skills and abilities of new employees

  • Provide a positive environment for our new hires

  • Determine need for remediation or termination of employment based on knowledge, skills and abilities to perform essential job functions

  • Educators are required to go up in service to keep skills sharp

  • This position serves as a hands-on educator, providing instruction and demonstrated competency in safe lifting and moving techniques, patient handling, and CEVO

  • Educators are required to instruct our monthly annual refresher

  • Educators may be required to work outside the normal assigned schedule

  • Assist in other areas of the Education Department as needed

  • Other duties as assigned

Qualifications

Required:

  • High School Diploma or equivalency

  • EMT / Paramedic License in the state in which they are teaching

  • Computer literate (Word, Excel, Power Point, Publisher etc.)

Preferred:

  • AHA Instructor credentials (BLS)

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