Commission Analyst

About Us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we’ve achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over ~5500 midsize and multinational companies and over 1 Milion users. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. About The Role As Commission Analyst at HiBob, you’ll own one of our most visible and business-critical functions — ensuring that all commission-based people across our GTM and CS organizations are rewarded accurately, transparently, and on time.

You’ll own end-to-end commission operations for a global population of 400+ Sales and CS employees, partnering closely with Sales, Finance, People, and Revenue Operations teams. This is a high-impact role focused on commission calculations, plan implementation, reporting, dispute resolution, and continuous process improvement, where accuracy, analytical thinking, and cross-functional collaboration are essential.

This is your opportunity to elevate how HiBob scales its variable compensation processes globally — ensuring fairness, clarity, and operational excellence at every step.

Education & Experience:

Bachelor’s degree required

4+ years of experience in commissions, revenue operations, FP&A, accounting, payroll, or a related function

Technical Expertise:

Proven success in leveraging systems and automation to drive process efficiency and accuracy

Experience managing large-scale commission programs in high-growth environments

Strong proficiency in Excel/Google Sheets

Preferred: Experience with NetSuite , CIQ , and Salesforce

Skills & Qualities:

Exceptional attention to detail and accuracy

Excellent communication and collaboration skills

Strong analytical and problem-solving mindset

Highly organized, adaptable, and comfortable managing multiple priorities in a dynamic environment

Ability to work effectively with both remote and in-person teams

• Own Commission Calculations Calculate and validate commissions for 400+ employees across Sales and CS, applying approved plans and rules and catching cases where results don't match what's expected.

• Analyze Commission Plan Performance Review quota attainment and payouts against plan definitions to confirm calculations are correct, then go a layer deeper to assess whether plans are driving the intended behavior. Surface outliers and recommend design changes where plans aren't performing as intended.

• Manage Quota Assignments Track assigned versus unassigned quota across the organization, spot coverage gaps or misalignments, and partner with Sales Ops and HR to keep assignments current as headcount and territories shift.

• Reconcile Source Data Check and align data across CRM, HR, and the commission system.

• Implement Compensation Rules Configure and maintain compensation plans, crediting rules, and calculations in the commission system, and assess the downstream impact of changes before they go live.

• Maintain Core Reporting Produce and refine reporting on attainment, payouts, adjustments, and exceptions, watching for trends that need attention.

• Manage Adjustments & Corrections Process approved manual adjustments, retro changes, and exception cases, and keep an eye on patterns across them that point to a bigger fix needed elsewhere.

• Investigate Discrepancies & Disputes Analyze payout issues and employee inquiries using data and how the system is built to calculate them, and feed common themes back into plan or process improvements.

• Support System Changes & Testing Test and validate changes to plans, calculation rules, and integrations before release, including their impact on affected employees.

• Manage & Investigate Commission Disputes Own the end to end process when sellers or other employees dispute their commission payouts, from intake through resolution. Dig into the data and system logic to determine whether the payout is correct, communicate the outcome clearly back to the employee.