Director of Financial Operations

24 Hour Home Care is part of the TEAM Services Group family of companies. As a shared Talent Acquisition function, we are proud to support TEAM's recruiting efforts by helping to attract exceptional talent across the organization.

TEAM Services Group (“TEAM”) is a national provider of home and personal care services and household employment solutions supporting the known caregiver model, which allows families and individuals with disabilities the freedom to choose the caregivers and service providers working with them in their homes.

TEAM is a mission-driven company serving over 110,000 clients and employing over 130,000 caregivers across all 50 states. We operate in a large and growing market and have grown nearly 40% annually since inception through our relentless focus on delivering best-in-class client experience. TEAM is led by a high-performing team passionate about improving access to home-based care in America.

The Role:

The Director of Financial Operations provides strategic and operational leadership across Revenue Cycle Management and Payroll for TEAM Management Services. Partnering closely with the Vice President of Finance, this role drives operational excellence, financial performance, and process standardization across a growing portfolio of healthcare brands. The Director collaborates with cross-functional leaders to optimize financial operations, implement scalable systems, support acquisitions, and deliver data-driven insights that improve business performance within a complex, multi-entity healthcare environment.

Primary Responsibilities

• Lead the day-to-day operations of Revenue Cycle Management and Payroll, ensuring accurate, timely, and compliant financial operations across multiple healthcare brands.

• Partner with Finance and operational leaders to develop budgets, analyze performance, benchmark financial results, and deliver actionable insights that support strategic decision-making.

• Drive enterprise Revenue Cycle initiatives by improving collections, optimizing workflows, supporting system implementations, and standardizing processes across acquisitions and existing operations.

• Lead payroll operational excellence by developing standardized workflows, performance metrics, and scalable processes that support centralized payroll operations.

• Collaborate with cross-functional teams to implement automation, strengthen financial reporting, improve operational efficiency, and support continued organizational growth.

What you Bring to the Table:

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, Healthcare Administration, or a related field required.

• 6+ years of progressive leadership experience in healthcare revenue cycle, financial operations, or related healthcare finance functions.

• Experience leading Revenue Cycle Management and Payroll operations within multi-location, multi-entity healthcare organizations.

• Demonstrated success building KPIs, dashboards, financial reporting, and process improvements within high-growth or private equity-backed healthcare environments.

• Strong understanding of Medicaid, Managed Care, commercial payers, value-based reimbursement, and healthcare financial operations.

• Experience implementing RCM technologies, automation initiatives, and enterprise financial systems preferred.

Skills

• Financial operations leadership

• Revenue cycle management

• Payroll operations

• Financial analysis and reporting

• Process improvement

• Cross-functional collaboration

• Strategic planning

• Leadership and team development

What we Bring to the Table:

• Company-sponsored medical, dental, and vision plan for employees and their dependents

• 401(k) participation after 3 months of continuous service

• wellness program, learning development program

• life insurance, long-term disability coverage

• charitable contribution matching, volunteer time off, and employee assistance program

• In addition to accrued vacation time and sick time, TEAM recognizes 12 paid federal holidays

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

By completing this application, you are providing consent to receiving text messages from 24 Hour Come Care and associated vendors at the phone numbers provided. Message and data rates may apply.

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position: $180,000—$180,000 USD