Customer Service/Sales
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At a glance
Job overview
Home Depot is hiring a Customer Service/Sales. Customer Service/Sales associates at Home Depot provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They emphasize department and product knowledge, offering information on product features and related items to help customers complete entire projects. Associates are responsible for maintaining in-stock conditions, cleanliness, and safety in assigned areas.
Key focus areas include Provide fast, friendly service by actively seeking out customers, Assess customer needs and provide assistance, and Emphasize department and product knowledge.
Important skills include Customer Service, Sales, Product Knowledge, Providing Information, Greeting Customers, and Qualifying Customers.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates have an emphasis on department and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure that it is clean, shoppable, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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