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Service Advisor

Stress-Free

Mission Viejo, CAFull-time$65–72K/yrPosted 3w agoVerified open 4 days ago

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At a glance

Compensation
$65–72K/yr
Location
Mission Viejo, CA
Schedule
Full-time
Work Authorization
Not specified

Job overview

Stress-Free is hiring a Service Advisor. Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. As an Automotive Service Advisor, you will communicate with customers about vehicle repair needs and ensure a seamless service process, playing a pivotal role in reshaping the automotive service industry.

Key focus areas include Greet customers and document their concerns regarding vehicle repairs, Advise customers on repair options and costs, and Consult with technicians to provide accurate service outcomes.

Successful candidates bring Verifiable Shop Experience As Front Desk Sales/Advisor Sales/Management and Eligibility To Work In California. Important skills include Service, Vehicles, Advisor, Typing Speed 40+ WPM, AllData, and Mitchell Products. Preferred (not required): Customer Service.

Skills & qualifications

RequiredNice to have

Skills

ServiceVehiclesAdvisorTyping Speed 40+ WPMAllDataMitchell ProductsB.a.R. Write It Right StandardsCustomer ServiceMitchellAutomotive Industry Knowledge

Qualifications

Eligibility to Work in CaliforniaVerifiable Shop Experience as Front Desk Sales/Advisor Sales/ManagementTyping Speed 40+ Words Per Minute

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match

Full job description

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Stress-Free Auto Care is a modern, tech-enabled shop revolutionizing the auto repair experience. As an Automotive Service Advisor, you will play a crucial role in communicating with customers about their vehicle repair needs and ensuring a seamless service process.

Compensation: $65,000 - $72,000 base + Uncapped Commission

Responsibilities:

  • Greet customers and document their concerns regarding vehicle repairs

  • Advise customers on repair options and costs

  • Consult with technicians to provide accurate service outcomes

  • Inform customers about potential cost savings and warranty protections

  • Manage service center scheduling and workflow efficiently

  • Keep customers updated on service changes and vehicle readiness

  • Assist customers in deciding on repair options

  • Maintain facility cleanliness and organization

Requirements:

  • Typing speed of 40+ Words Per Minute

  • Verifiable shop experience as Front Desk Sales/Advisor Sales/Management

  • Eligibility to work in California

  • Familiarity with repair and labor guides such as AllData or Mitchell products

  • Knowledge of the B.A.R. Write it Right standards

Why Join Us:

  • Paid time off, health, dental, and vision insurance

  • 401k with matching, referral program, and employee discounts

  • Enhance your skills in customer service and automotive industry knowledge Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.

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