Operations Analyst, India

About CertifyOS CertifyOS is building the data infrastructure that powers modern healthcare. Today, healthcare organizations rely on fragmented and outdated provider data. This creates unnecessary administrative work, regulatory risk, and higher costs across the system. We’re solving that problem. Our API-first platform automates provider licensing, enrollment, credentialing, and network monitoring by connecting directly to hundreds of primary data sources. We help healthcare organizations maintain accurate, compliant, and reliable provider networks at scale. Our vision is simple: One API. One provider ID. Frictionless provider data. We’re backed by leading investors and built by a team with deep experience in provider data systems. At CertifyOS, we value authenticity, accountability, collaboration, results, and openness to feedback. We’re building a high-ownership team focused on solving real infrastructure problems that impact millions of patients.

About the role: As an Operations Analyst, you will work closely with your team lead to manage the day-to-day tasks of processing provider credentials, licenses and payor enrollment applications. You will work cross-functionally with many teams to guarantee the smooth running of operations. This is a fully remote position.

What you’ll do:

• Research, interpret, and evaluate information relevant to provider licensure and continuing medical education in the United States

• Complete applications for provider credential, licensure or payor enrollment on behalf of Certify customers

• Validate and authenticate information updated on the credentialing, licensing platform and ensure 100% accuracy

• Interact with providers and clients over email whenever additional information may be required

• Assist with monitoring or new client implementation projects as needed

• Summarize your research findings and draft them in clear and concise guideline documents for Certify customers

• Assist with other ad hoc projects as needed

What you'll need:

• Fluency in English

• A bachelor's degree or equivalent years of work experience

• The ability to conduct large volumes of research, particularly via Google

• Strong attention to detail

• Have sound knowledge of Microsoft Office and Google applications

• Excellent written and verbal communication skills

• The ability to meet deadlines and work under pressure

Benefits of Working at Certify

• At Certify, we’re building with intention and taking care of the people doing the work.

• Your well-being matters to us. We provide 100% coverage of health, dental, and vision insurance premiums for employees. Our US-based team benefits from unlimited PTO, with at least two weeks off each year to recharge. In India, employees are supported with health insurance, statutory leave benefits, and additional wellness (menstrual) leave for women.

We are an equal opportunity employer committed to building an inclusive environment where everyone feels valued and empowered to do their best work, and we welcome applicants from all backgrounds and experiences. If you require reasonable accommodations during the application process, please contact [email protected]. We are also committed to pay transparency and foster an open culture where compensation conversations are encouraged and respected.