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Concierge

Auberge Resorts Collection

Aspen, COFull-timeNo compensation foundPosted 3w agoVerified open 4 days ago

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At a glance

Compensation
No compensation found
Location
Aspen, CO
Schedule
Full-time
Work Authorization
Not specified

Job overview

Auberge Resorts Collection is hiring a Concierge. The Concierge will assist guests with inquiries, make reservations, and provide recommendations to enhance their stay. This role requires excellent communication skills, strong attention to detail, and a passion for hospitality.

Key focus areas include Greet guests upon arrival and provide information about hotel amenities and services, Assist guests with restaurant reservations, transportation arrangements, and local attractions, and Provide recommendations for dining, shopping, and entertainment options.

Successful candidates bring Previous Customer Service Experience and Flexible Schedule. Important skills include Communication, Interpersonal Skills, Local Attractions Knowledge, Restaurants Knowledge, Transportation Options Knowledge, and Organizational Skills. Preferred (not required): Attention To Detail and Hospitality.

Skills & qualifications

RequiredNice to have

Skills

CommunicationInterpersonal SkillsLocal Attractions KnowledgeRestaurants KnowledgeTransportation Options KnowledgeOrganizational SkillsMultitaskMicrosoft OfficeReservation Management SoftwareAttention to DetailHospitality

Qualifications

Previous Customer Service ExperienceFlexible Schedule

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

We are seeking a knowledgeable and enthusiastic Concierge to join our team. The Concierge will be responsible for assisting guests with various inquiries, making reservations, and providing recommendations to enhance their stay. The ideal candidate will have excellent communication skills, a strong attention to detail, and a passion for hospitality

  • Greet guests upon arrival and provide them with information about the hotel's amenities and services

  • Assist guests with restaurant reservations, transportation arrangements, and local attractions

  • Provide recommendations for dining, shopping, and entertainment options

  • Handle guest inquiries and resolve any issues or concerns promptly and professionally

  • Maintain a neat and organized concierge desk and lobby area

  • Collaborate with other hotel departments to ensure guest satisfaction

  • Previous experience in a customer service role, preferably in a hotel or hospitality environment

  • Excellent communication and interpersonal skills

  • Knowledge of local attractions, restaurants, and transportation options

  • Strong organizational skills and the ability to multitask

  • Proficiency in Microsoft Office and reservation management software

  • Flexible schedule, including evenings, weekends, and holidays Benefits Package

The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Apply and explore more career opportunities through the  Auberge Collection career page . The application deadline for this role is September 1st, 2026. However, this position is often required year-round, and it's probable that it will be reposted in the future

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit auberge.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge.

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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