Olive Jobs

Spa Ambassador and Guest Sales Associate

Part-time

Hand & Stone Massage and Facial Spa

Bryn Mawr, PAPart-time$15/hrPosted 1w agoVerified open 5 days ago
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At a glance

Compensation
$15/hr
Location
Bryn Mawr, PA
Schedule
Part-time
Work Authorization
Not specified

Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Ambassador and Guest Sales Associate. Hand & Stone Spa Ambassadors serve as the welcoming hosts of the spa, creating memorable experiences for each client while driving membership sales through excellent customer care and detailed knowledge of services.

Key focus areas include Meet membership sales targets, Maintain detailed knowledge of service menu, and Provide excellent customer care.

Important skills include Communication, Authenticity, Sales & Customer Engagement, Reliability, Computer Literacy, and Attention To Detail. Preferred (not required): Zenoti.

Skills & qualifications

RequiredNice to have

Skills

CommunicationAuthenticitySales & Customer EngagementReliabilityZenotiComputer LiteracyAttention to DetailTeam PlayerIndependent Work

Qualifications

High School Diploma+Must Be 18+

Benefits

401(k) Match

Full job description

Benefits:

  • 401(k) matching

  • Bonus based on performance

  • Employee discounts

Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of each client's month. Our Spa Ambassadord play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating exemplary experiences for every client. Our Spa Ambassadors ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of each client's month.

What sets Hand & Stone Apart:

  • The Spa Ambassador's goals are to ensure each Member is experiencing the best hour of their month, and to encourage new guests to become Members in order to to fulfill their monthly self-care rituals.

  • You can boost your paycheck with our commission-based membership model. Our Spa Ambassadors:

  • Meet membership sales targets

  • Have a detailed knowledge of our menu of services

  • Provide excellent customer care

  • Effectively communicate sales, promotions, and service options with clients

  • Uphold spa cleanliness standards

  • Answer phones, schedule appointments, and manage the calendar

  • Perform various other duties as assigned This part-time Spa Ambassador position includes both weekend and evening hours. Available shifts include:

  • Sundays: 9:30a - 6:30p

  • Tuesdays: 2:30p - 8:30p

  • Wednesdays: 10a - 3:30p

  • Fridays: 2:30p - 8:30p

  • Saturdays: 8:30a - 4:30p & 2:30p - 7:30p Skills & Traits

  • Communication: Ability to communicate with people and to provide service in a professional and personable way

  • Authenticity: Ability to convey genuine enthusiasm for the position and the spa

  • Sales & Customer Engagement: Ability to provide exemplary customer care at all times with the ability to translate this into potential Membership sales

  • Reliability: On-time arrival. No last-minute call-outs. 'Requests' Off' limited to shifts that are covered by co-workers

  • Computer Skills: Zenoti knowledge a plus Qualifications:

  • excellent computer literacy

  • high school diploma+ is required

  • must be 18 years old+

  • must be exceptionally well-organized with an attention to detail

  • must be a strong team player with the ability to work independently with minimal supervision

You've read the whole posting — now see how you match it.

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Spa Ambassador and Guest Sales Associate | Olive Jobs