Technical Services Manager (Facility Maintenance)
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At a glance
Job overview
Main Event (D&B) is hiring a Technical Services Manager (Facility Maintenance). The Technical Services Manager/Facility Manager provides overall leadership, supervision, and direction on strategic initiatives and operating standards. This role aims to positively impact business results and exceed the guest experience. The manager will lead a team, maintain facility equipment, and ensure proactive leadership for positive guest experiences.
Key focus areas include Develop and lead a team of 3-6 hourly team members, Maintain, troubleshoot, and repair all facility equipment, and Perform all scheduled and maintenance duties.
Successful candidates bring Must Be 21+, Building Maintenance Experience, and Physical Strength 250 lbs. Important skills include Leadership, Communication, Building Maintenance, Troubleshooting, Repair, and Facility Equipment Maintenance. Preferred (not required): Bowling/Pinsetters Knowledge.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Description:
THE TECHNICAL SERVICES MANAGER/FACILITY MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.
What we are looking for!
- You love working in a fast-paced, multi-faceted hospitality scene
- You can communicate with the team members and guests in a way that inspires FUN!
- You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level
- You have never met a goal you can't beat
- You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
- The ability to oversee all aspects of the business - from the most minor details to the big picture
Requirements:
- 21+ years of age
- 3+ years of relevant experience in building maintenance; knowledge of bowling/pinsetters is a plus!
- Ability to move lane maintenance equipment (approximately 250 lbs.), climb ladders, and possess the strength required to repair, clean, and maintain the facility machines and equipment
- Ability to lead a team to create a memorable guest experience
- True leadership capabilities
- Not afraid to work in a fast-paced, noisy environment with distracting conditions
- Ability to communicate effectively, both orally and in writing, regarding all job responsibilities
- Typical work week: Monday through Friday, 8 am to 6 pm, weekends and evenings as needed, and on call for emergencies during business hours
What will you be doing daily?
- Developing and leading a team of 3-6 hourly team members to exceed guest’s expectations
- Maintaining, troubleshooting, and repairing all facility equipment
- Performing all scheduled and maintenance duties and responding to trouble calls
- Demonstrating proactive leadership by ensuring positive guest experiences and providing hands-on training to technicians
PERKS!
- Competitive salary
- Quarterly bonus program
- Health, Dental, Vision, Long & Short-term Disability
- Employee Assistance Program
- Buster’s Legacy Fund (Supports team members during difficult times)
- 401K matching plan
- FREE food
- FREE gameplay
- Large leadership team = multiple managers per shift
- FUN work environment
- Grow your career!
- Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities
Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer
Salary Range:
60889 -
71636
We are an equal opportunity employer and participate in E-Verify in states where required.
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