Automation Operator Representative
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At a glance
Job overview
Quest Diagnostics Inc is hiring an Automation Operator Representative. The Automation Operator Representative coordinates implementation and operations for automated sorting and aliquoting instruments within the Technical Operation department. This role involves daily operation of front-end automation instruments, supporting specimen flow, and coordinating communication with vendors to resolve problems. The representative also ensures documentation of maintenance and changes, completes compliance training, and coordinates quality assurance requirements.
Key focus areas include Responsible for daily operations of automation, Oversee 5S/Visual Management of automation work cell, and Develop and implement Standard Work/Operating Procedures for Technical Support.
Successful candidates bring 3-20 Years Experience and High School Diploma Or Equivalent. Important skills include Operating Automated Instruments, Troubleshooting Automated Instruments, Hardware Troubleshooting, Software Troubleshooting, Flexible Schedule, and Working In Fast Paced Environment. Preferred (not required): Organization, Communication, Interpersonal Skills, and Professional Manner.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
3 - 20 years
Minimum Education Required
High School Diploma or Equivalent
Compensation
$23.48 - $35.23 / Hourly
Hours Per Week
40
Number Of Positions
1
Shift
First Shift (Day)
Job Description
Job Description
Automation Operator Representative - Clifton, NJ, Monday to Friday, 9:00 AM to 5:30 PM, with rotational weekends
Pay range: $23.48 - $35.23 / hour
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
Automation Specialist coordinates implementation and operations issues for automated sorting and aliquoting instruments within the Technical Operation department, which may include, but are not limited to, the following:
Daily operation of front-end automation instruments [sorters and aliquoters] for all workcycles.
Supports general specimen flow and delivery to Technical Departments and Manual Technical Operations
Coordinates communication for the BU with the vendor to identify, document and resolve problems and issues.
Work in partnership with Specimen Management, Technical, and Biomedical Engineering
Effectively communicate up and down stream of the specimen flow
Ensure that all maintenance, hardware and software changes are documented as required
Complete all Compliance Training for their position within Technical Operations.
Coordinate National Quality Assurance and College of American Pathologists requirements for Technical Operations [Manual and Automated].
Know and Understand all Functions of the Department
May be actively involved in special projects
Track and report metrics required for monitoring productivity, defects and maintenance including control charts where applicable.
Responsibilities:
Responsible for daily operations of automation.
Oversee 5S/Visual Management of automation work cell (including data display, flow management, continuous improvement, etc)
Develop and implement Standard Work/Operating Procedures for Technical Support in accordance with Quest Diagnostics guidelines.
Reviews Technical Operations Standard Work/Operating Procedure Manual on an annual basis and ensures departmental compliance. Identifies need for revisions and/or additional SOP's as indicated.
Ensures all Laboratory QA/QC documentation is complete and reviewed as required.
Ensures integrity of specimens sent to Technical Departments meet the criteria necessary to provide accurate and timely results.
Work in a participative manner that actively encourages and supports employee involvement.
Disseminate all essential information in a timely manner, using various forms of communication to all departmental staff.
Prepare month-end reports.
Investigates/resolves and responds effectively in a timely manner to internal and external customer complaints.
Oversee and ensure adequate supply inventory for department.
Participate in the interviewing and training of new employees.
Monitor costs associated with automation operations [parts, service and consumable supplies].
Participate on Six Sigma projects and Process Improvement Teams, or other initiatives to meet business unit objectives.
Organize and lead projects both within the work group. Meet all deadlines assigned by supervisor. May be required to give presentations within department.
Effectively work with Specimen Management, BME staff, and Technical Departments to resolve problems.
Excellent organization, communication, and interpersonal skills; is able to manage concerns of internal and external customers in a professional manner.
Demonstrates the knowledge and understanding of automated instruments following training.
All other duties as assigned
Qualifications:
Preferred Work Experience:
Previous automation experience and comfort with automation preferred
Three years experience in a clinical laboratory preferred
Medical or production background preferred
Physical and Mental Requirements:
Ability to sit or stand for long periods of time
Knowledge:
Demonstrated aptitude for operating and trouble shooting highly automated instruments [able to distinguish hardware vs software or combined causes for malfunctions].
Skills:
Flexible with schedule
Excellent organization, communication and interpersonal skills, and interact effectively with internal and external customers.
Work effectively in fast paced environment with multiple priorities
Act in a professional manner at all times.
PC skills, MS Office applications, especially Excel
Education
Associates Degree (Preferred)
62844
Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
or any other legally protected status.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets
Place of Work
On-site
Requisition ID
62844
Job Type
Full Time
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