Hand & Stone Massage and Facial Spa logo

Spa Wellness Advisor / Sales Associate

Part-time

Hand & Stone Massage and Facial Spa

Crescent Springs, KYPart-time$13/hrPosted 7y agoVerified open 1w ago

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At a glance

Compensation
$13/hr
Location
Crescent Springs, KY
Schedule
Part-time
Work Authorization
Not specified

Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Wellness Advisor / Sales Associate. The Spa Wellness Advisor at Hand & Stone in Crescent Springs, KY serves as a key link to ensure every guest receives outstanding service, handling sales of memberships, gift cards, and upgrades while maintaining a clean, professional environment and delivering excellent customer experiences.

Key focus areas include Sell memberships, gift cards and upgrades, Provide excellent customer service to members and guests, and Welcome and greet guests, communicating sales promotions and service options.

Successful candidates bring Customer Service Experience and Work Flexible Hours Including Nights, Weekends And Some Holidays. Important skills include Sell Memberships, Sell Gift Cards, Sell Upgrades, Customer Service, Fast Learner, and Positive Attitude. Preferred (not required): Commissioned Sales.

Skills & qualifications

RequiredNice to have

Skills

Sell MembershipsSell Gift CardsSell UpgradesCustomer ServiceFast LearnerPositive AttitudeRemain Calm in Fast Pace EnvironmentCommunicate Sales PromotionsCommunicate Service OptionsAnswer PhonesBook AppointmentsProper Filing ProceduresFile MaintenancePromote Health/Wellness Benefits of Massage TherapyPromote Skin CareMaintain Professional and Clean Work EnvironmentMaintain Professional AppearanceEnergetic AttitudeTeam PlayerWork Independently Under Minimal SupervisionExcellent Personal AppearanceGood Verbal Communication SkillsGood Written Communication SkillsHandle Stressful Situations ProfessionallyMultitask With EaseFocus on the GuestCommissioned Sales

Qualifications

Customer Service ExperienceWork Flexible Hours Including Nights, Weekends and Some Holidays

Full job description

Are you a team player looking for a dynamic work environment?

Hand and Stone Crescent Springs is seeking a Spa Wellness Advisor. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

  • To SELL memberships, gift cars and upgrades

  • Provide excellent customer service to members/guests

  • A fast learner, with a positive attitude; remain calm in fast pace environment

  • Welcome and greet members/guests upon arrival and communicate sales promotions and service options with clients

  • Answer phones, book appointments, sell memberships, gift cards and upgrades

  • Follow proper filing procedures/file maintenance

  • Promote health/wellness benefits of massage therapy and skin care

  • Maintain a professional and clean work environment & appearance

  • Positive, energetic attitude

  • A strong team player with the ability to work independently under minimal supervision

  • Capability to work flexible hours including some nights, weekends and some holidays

What’s in it for you?

  • $13 + Hourly wage plus commissions and bonuses (depending on experience)

  • Flexible schedules: Part Time

  • Professional and safe work environment

  • Employee discounts

  • Employee rewards program/employee referral bonus

  • Sales Incentives

  • Opportunities for growth

Job Requirements:

  • Customer service experience, commissioned sales experience a plus

  • Ability to work flexible hours including nights, weekends and some holidays

  • Excellent personal appearance, good verbal and written communication skills.

  • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest We are locally owned and operated.

You've read the whole posting — now see how you match it.