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FRONT END/CASHIER

Kroger Family of Companies

Springboro, OHJobNo compensation foundTracked 2w agoSeen in employer's feed 5 days ago
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At a glance

Compensation
No compensation found
Location
Springboro, OH
Work Authorization
Not specified

Job overview

Kroger Family of Companies is hiring a FRONT END/CASHIER. Assist customers and process sales while demonstrating Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role involves delivering excellent customer service, handling cashier duties, maintaining store accounting, and providing support at the customer service desk in a fast‑paced, sometimes stressful environment.

Key focus areas include Deliver and encourage other associates to deliver excellent customer service, Perform cashier functions including opening and closing registers, ringing sales, completing tender transactions, bagging merchandise, making money drops, and using produce codes, and Maintain cleanliness of checkstand area to housekeeping standards.

Important skills include Customer Service, Cashier Operations, Register Operation, Tender Transaction Processing, Bagging Merchandise, and Money Drops. Preferred (not required): Knowledge Of Company Policies, Procedures, And Organizational Structure.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceCashier OperationsRegister OperationTender Transaction ProcessingBagging MerchandiseMoney DropsProduce Code KnowledgeFile MaintenanceCleanliness StandardsTelephone AnsweringCompliance With Corporate PoliciesPromote Company InitiativesElectronic Article Surveillance Tag DeactivationConflict ManagementHonesty and IntegrityFollow DirectionsAssistance to Minors and Special Needs IndividualsAbility to Work Cooperatively in High-Paced EnvironmentLottery ServiceGift Card ProcessingRefunds and Exchanges ProcessingBank Deposit PreparationVendor Report RunningLost and Found AdministrationFax Sending/ReceivingKnowledge of Company Policies, Procedures, and Organizational Structure

Qualifications

High School Diploma or GEDSix Months Cashier ExperienceMust Be 18+Pass Drug TestWeekend AvailabilityShift FlexibilityOvertime AvailabilityFast-Paced Environment AbilityRelated Retail Experience

Full job description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

  • Deliver and encourage other associates to deliver excellent customer service

  • Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes

  • Complete file maintenance log for price discrepancies

  • Maintain cleanliness of checkstand area to housekeeping standards

  • Answer telephones

  • Comply with all corporate policies

  • Promote and follow Company initiatives

  • Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale

  • Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

  • Maintain all store accounting functions

  • Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

  • Open and close desk

  • Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals

  • Provide lottery service (except Alaska) and fish and game licenses

  • Send/receive faxes

  • Administer lost and found

  • Run vendor reports

  • Ability to work cooperatively in high paced and sometimes stressful environment.

  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

  • Ability to act with honesty and integrity regarding customer and business information.

  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

  • High school diploma or general education degree (GED); or combination of relevant education and experience

  • Six months cashier experience to work at Customer Service Desk

  • Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco

  • Ability to pass drug test

  • Ability to work in a fastpaced environment

  • Ability to work weekends on a regular basis, work any shift and work overtime as needed

  • Ability to organize/prioritize tasks/projects

  • Accuracy/attention to detail

Desired

  • Knowledge of company policies, procedures, and organizational structure

  • Related retail experience

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