
Management and Program Analyst
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At a glance
Requirements
Credentials this posting asks for.
Job overview
The Management and Program Analyst role supports the Criminal Investigation division by providing advice, analysis, and executive-level support to senior leadership, managing program operations, budgeting, and multi‑functional projects across multiple locations.
Skills & qualifications
Skills
Qualifications
Full job description
Summary
WHAT IS CRIMINAL INVESTIGATION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): CI - Global Operations Division, Western Area DFO, and Northern Area DFO REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS
Duties
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Provides advice and feedback to the Director or other supervisor/manager on critical, sensitive, or confidential matters. Consults with senior management within the organization, and with staff analysts at higher levels within the agency on critical organizational, management, and/or labor management issues affecting operating programs. Exercises authority to represent and make commitments involving program operations and the administrative management of the organization on behalf of the Director or other supervisor/manager. Attends interagency meetings and conferences with external stakeholders and exercises authority to represent and make commitments for the Director or other supervisor/manager on a variety of management issues. Manages taskers, governance actions, audits, and policy reviews, ensuring timely and accurate responses across stakeholders. Supports budget formulation and execution activities, including financial tracking, spend plans, budget requests, and acquisition package documentation. Provides executive-level support to leadership, including scheduling, coordinating correspondence, preparing briefing materials, and overseeing workflow organization. Plans, organizes, and/or leads all phases of multi-functional efforts to evaluate plans and proposals of projects involving broad areas of work processes, operational practices, and integration between various functional areas. Provides technical expertise in the analysis and evaluation of projects, implementation support, assessment of program and management goals and objectives, and the development of new or revised policies. Assesses the impact of new or revised program requirements and forecasts developments that may affect assigned areas. Identifies and analyzes key risks and issues, the timing and sequence of program events and milestones, and assesses resource utilization and management controls. Develops innovative and practical solutions, documents findings, prepares presentations, and provides recommendations to improve organizational effectiveness. Coordinates program planning, tracks milestones, measures performance, and produces reports to ensure alignment with organizational goals. STANDARD POSITION DESCRIPTIONS (SPD): PD21322 Visit the IRS SPD Library to access the position descriptions. Requirements
Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position. Government Credit Card - Obtain and use a Government-issued charge card for business-related travel. Drug Test - Submit to a drug test prior to your appointment and random drug testing while you occupy the position. ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION Qualifications
Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. SPECIALIZED EXPERIENCE GS-13: You must have at least one (1) year of specialized experience equivalent to the GS-12 grade level in the Federal service. Specialized experience includes: Applying analytical and evaluative methods and techniques to identify and measure program accomplishments, assess progress, evaluate operational processes, revise existing methods, and recommend improvements to program operations. Applying project management principles, methods, and practices to plan, schedule, coordinate, and monitor complex projects or studies involving mission requirements, organizational processes, work processes, risk factors, or operational issues affecting program effectiveness. Applying resource management or budgeting methods and techniques to prepare analyses, evaluate program requirements, and provide recommendations related to operational needs or resource considerations. Reviewing and evaluating Criminal Investigation program operations, policies, procedures, processes, or systems to identify operational issues, analyze program effectiveness, and recommend improvements using analytical and evaluative methods and techniques. AND You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens" TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions. For more information on qualifications please refer to OPM's Qualifications Standards.
Education
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE). How You Will Be Evaluated
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Applicants who disqualify themselves will not be evaluated further. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Decision Making Oral Communication Planning and Evaluating Technical Competence Writing Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. A quality group rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level groups, Superior/Best Qualified, Highly Qualified and Qualified. Referral: Eligible applicants rated in the highest quality group, may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site. Performance Appraisal and Awards - Will not be used in determining your overall rating. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. IRS employees may obtain their most recent awards listing at https://persinfo.web.irs.gov/. If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified or better to be rated as "well qualified" to receive special selection priority. Benefits
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC. Other Information
Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty. In the event that a building is closed due to rent management, new hires may be placed in a local commuting location. Additional jobs may be filled from this announcement or any other source to fill these vacancies. Alternative work schedule, staggered work hours may be available. Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages. Cost-of-Living Allowances (COLA): Alaska (AK3237), Hawaii (HI8469), Puerto Rico (PR3930), Virgin Islands,(VI0007) includes COLA. See COLA Rates 2026.
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