EVS Operations Manager

Employment Type: Full time Shift:

Description: Purpose

Accountable for leading, guiding, and directing the Trinity Health Ministry/Site area functional responsibilities. Enable enterprise level strategy to address internal or external business & regulatory issues; provide functional expertise and ensure fulfillment of performance and service standards. Responsible for consistent operating performance and achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborate with System Services Area, Regions and Health Ministries to ensure consistency and integration of strategy and operations. Maintaining awareness of new industry developments and standards. Provides decision support, operations &/or optimization leadership focus.

Essential Functions

Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.

Leadership

• Providing advice, guidance, and leadership to Region and Ministry leaders in developing strategies and in the achievement of performance goals.

• Enable Collaboration across and within System Services Area, Region and Ministries to ensure consistency and integration of strategy and operations

Direction and Growth

• Providing advice, guidance, and leadership to System Services functional area, Regions and Ministries.

• Leading standardization/systems and optimization of policy, process, methodology, establishing a national community of practice

• Oversee Vendor/Contract Labor Management including centralizing strategy and optimizing spend

Strategic Support & Accountability

• Collaborates in system-wide strategy development and deployment of functional area priorities and initiatives

• Responsible for supporting regional efforts to comply with functional area priorities

• Accountable for the selection, evaluation, and overall success of the functional leadership teams

• Organization-wide focal point for establishing functional strategies and governance over financials and staffing

• Accountable for communication between System Services functional area, Regions and Ministry leaders

Operational Delivery

• Responsible for measuring and reporting KPIs/metrics and value delivery

• Providing advice, guidance, and leadership for the colleague life cycle

Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.

Minimum Qualifications

Highschool diploma or equivalent preferred. A minimum of two years progressive responsibility in housekeeping or equivalent experience. Must be proficient in computer-based technology.

Physical and Mental Requirements & Working Conditions

Direct Healthcare Services / Indirect Healthcare / Support Services:   

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional 
• Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.).      Occasional 
• Exposure to or subject to noise, infectious waste, diseases & conditions.     Occasional 
• Exposure to interruptions, shifting priorities & stressful situations.      Frequent 
• Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects.  Continuous 
• Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise.     Continuous 
• Perform manual dexterity activities & / or grasping / handling.     Occasional 
• Ability to climb, kneel, crouch & / or operate foot controls.     Occasional 
• Use a computer / other technology.     Continuous 
• Sit with the ability to vary / adjust physical position or activity.     Continuous 
• Maintain a safe working environment & use available personal protective equipment (PPE) Continuous 
• Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines.  Continuous 
• Ability to provide assistance in the event of an emergency. Occasional   

Direct Healthcare Services:  

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.     Continuous 
• Lift a maximum of 30 pounds unassisted.     Frequent  
• Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling.     Frequent 
• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous 
• Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions.     Continuous 
• Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients).     Continuous   

Indirect Healthcare / Support Services:  

• Perform activities that require standing / walking with the ability to vary / adjust physical position or activity.     Frequent 
• Lift a maximum of 30 pounds unassisted.     Occasional  
• Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional 
• Encounter a clinical / patient facing / hands on interactive work environment.     Occasional 
• Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous 
• Work outdoors with variable external environmental conditions.      Occasional   

Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%)  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.