Program Supervisor - Residential Support Services

Baton Rouge, LA, USA

Full-time

Company Description

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services nationwide, our team is united by a shared commitment to making a real difference – one person, one voice, one choice at a time! We encourage you to embrace this opportunity to impact someone’s life!

Schedule:

• Mon/Wed- 8:30am - 5pm, Tue/Thu - 2pm-10pm, Friday's off and Every Other Weekend 7am-3pm

• On-Call 24/7 for emergent needs

Starting Pay: $13.25 / hour

Perks/Benefits:

• Medical, Vision and Dental Insurance for FT employees

• Supplemental Insurance

• Flex Spending and HSA Accounts for FT employees

• Pet Insurance

• Life Insurance

• 401 K plan with 3% employer match at one year of services

• Paid Time Off accrual - employees who work 40 hours in a 2-week period

• PTO Donation

• Growth and Development Opportunities

• Employee Referral Program

• Scheduled pay increases

• Employee Assistance Program

• Mileage reimbursement

• T-Mobile, Verizon, Dell, and other National Brand Discounts

• Tap Check - access to 50% of your pay before payday 

• Dedicated training department with paid training

Job Description

The Program Supervisor is responsible for coordination and management of the daily operations of the overall services in assigned programs. The two priority areas of responsibility include ensuring orientation and ongoing training of employees and ensuring all aspects of the program are developed, implemented, coordinated, and monitored to the highest degree possible. This entry-level supervisory role is ideal for candidates with at least two years of experience in the IDD field. The position centers on hands-on direct care while offering exposure to light supervisory duties as you grow in the role.

Why This Role:

• Personal fulfillment, a meaningful career, and the chance to make a difference.

• Positively impact someone’s life.

• Gain health care experience to further your career.

• Reliable work schedule.

• Varied day-to-day experiences; no two days are the same.

What you get to do:

• Provide daily supervision and oversight of all employees at assigned programs.

• Monitor, coordinate, and ensure all services to the individual are delivered

• Program supervisors are expected to ensure all direct service shifts in their program(s) are filled

• Provide training for employees

• Conduct monthly staff meetings

• Provide hands-on assistance, encouragement, mentoring, and guidance.

• Ensure the comfort, safety, and personal growth of the individuals we serve.

• Assist with daily living tasks such as moving around, getting in and out of bed, dressing, bathing, toileting, personal hygiene and more.

Qualifications

What makes you a great fit:

• Minimum 18 years of age.

• High school diploma/GED equivalent required.

• A two-year degree in related social services and/or two years of experience working in the field of developmental disabilities with supervisory experience preferred.

• Person-centered, patient, and kind

• Dependable, adaptable, flexible

• Observant and detail oriented

• Positive role-model for others and able to work on a team

• Committed to creating a respectful and collaborative environment

• Computer skills for documentation

• Valid Drivers License (due to transporting persons served)

• Some positions / locations may require own personal vehicle and auto-liability insurance based on the role

• A successful background clearance is required as part of the onboarding/employment process

• Good communication is key in this role. You’ll rely on your reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members.

Additional Information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

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