Retail Pet Store Associate
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Pet Supplies Plus is hiring a Retail Pet Store Associate. As a Retail Pet Store Associate, you will greet customers, assist them in selecting pet food and supplies, and operate the POS system. This role involves promoting store specials, managing inventory, and maintaining a clean store environment. You will also help pet parents with self-wash stations and provide product recommendations.
Key focus areas include Greet neighbors with a friendly, pawsitively passionate attitude, Help a new puppy parent pick the right food, and Make thoughtful product recommendations based on each pet’s needs.
Successful candidates bring Valid Drivers License. Important skills include Customer Service, Communication Skills, Working In Fast-Paced Retail Environment, Pet Nutrition Knowledge, Pet Products Knowledge, and Pet Care Knowledge. Preferred (not required): POS System Operation, Transaction Processing, Cash Handling, and Product Recommendation.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Benefits:
- Flexible schedule
Retail Pet Store Associate -Customer Service and Pet Care (Team Member)
Flexible Scheduling | Growth Opportunities At Pet Supplies Plus , pets aren’t just pets—they’re family. And helping pet parents take great care of them? That’s kind of our thing. If you’re the type of person who notices when a dog needs a better food option—or just enjoys helping your neighbors and their pets—you might fit right in here!
Benefits & Perks
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Flexible scheduling
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Employee discounts (your pets are about to get spoiled)
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PTO for Full Time Employees after One Year Safety & Support
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Safety-first environment for pets and team members
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Team-based environment where everyone supports each other
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Ongoing training to build product knowledge and pet care confidence What You’ll Do
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Greet neighbors with a friendly, pawsitively passionate attitude
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Help a new puppy parent pick the right food—or help a regular find exactly what they always forget the name of
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Make thoughtful product recommendations based on each pet’s needs
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Operate the POS system, process transactions, and cash handling
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Promote store specials, loyalty programs, and current offers
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Stock shelves, manage inventory, and keep displays organized
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Lift and stock bags of pet food and supplies (yes, some of them are heavy)
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Assist pet parents with self-wash stations and explain the process
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Restock bathing supplies and keep the store clean and welcoming What You Bring
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Strong customer service and communication skills
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Comfortable working in a fast-paced retail environment , especially on weekends
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Willingness to learn about pet nutrition, products, and care
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Reliable, team-oriented mindset
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Ability to lift, stock, and stay on your feet for extended periods
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Availability for evenings, weekends, and holidays
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Must have a valid Drivers License What Makes You Stand Out
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Experience in retail, customer service, or pet care
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Confidence talking with customers and making recommendations
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A genuine interest in animals (bonus if you already have strong opinions about dog food)
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Ability to stay organized and handle multiple tasks at once Grow With Us This role is an opportunity to build real knowledge in pet care, develop customer service skills, and grow into leadership or specialized roles within the store. If you enjoy helping people, working with pets, and being part of a friendly, neighborhood-focused team , we’d love to meet you!
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